Job description

Business: Markets & Securities Services, Investment Operations/Reconciliations.

Open positions:1

Role Title: Manager Operations

Global Career Band: 6

Location (Country / City ): India/Bangalore

Recruiter Name : Srinivasan S

Why join us?

  • Ensuring high quality service is provided to the business area/functional teams in terms of funds services (reconciliations) & ensuring that risks are minimized and profit is maximized through effective management of costs. Ensure that process and procedures are continually reviewed and improved and the changes are communicated and implemented effectively.  The job also entails checking on internal audits and measures undertaken and regularly reviews them in order to maintain quality and productivity at the optimum level

The Opportunity:

  • To assist the management (AVP/VP) in the delivery of Investment Operations services/objectives (Trade/ Reconciliation/ Corporate Action) to assigned clients within agreed quality, timing and output targets and also have a keen eye on the day to day process or people (team member) related aspects.

What you’ll do

  • Responsible for managing performance and deliveries of funds/client sign offs to valuation teams.
  • The role holder is expected to spend at least 80% of the time on core operations.
  • Supporting Fund Services - Reconciliation, covering Europe, MENA or APAC for multiple clients.
  • Adhere to defined process KPIs and PLAs.
  • Proactively identify and improve on service delivery.
  • Actively develop talent in the team. Be a mentor for team members.
  • Engagement with Business partners to understand and work on improving customer satisfaction.
  • Responsible for increasing the team's productivity and efficiency through various process improvement initiatives.
  • Deputize the line manager in his / her absence and manage team effectively.
  • Regularly review operational effectiveness, control adequacy and procedures
  • Nil breaches in all group and risk policy. Audit, BRCM and Compliance reviews rated as 'satisfactory'.
  • Ensure completion of all mandatory training on time.
  • Timely and accurate publishing of MI/Reports.
  • This role may involve team management & direct headcount reporting.
  • Continually review the operational risks associated with the role and inherent in the business.

Requirements

What you will need to succeed in the role:

  • Bachelor's degree in Commerce or qualifications to accounting/finance industry or relevant experience.
  • Detailed understanding single sub-process, control points, end to end process risk.
  • Excellent knowledge in accounting principles and fundamentals of Accounting.
  • Excellent knowledge of ICON/ Markit EDM/ Geneva/ MF as an strategic platforms/ accounting system
  • Excellent knowledge and relevant experience in Reconciliation with clear understanding of the E2E Fund Accounting Model.
  • Basic knowledge in custody, brokerage, depository, investment accounting, mutual funds and reconciliations.
  • Ability to speak and understand English
  • 3-5 years of relevant Funds administration experience.
  • Excellent Team Management skills with ability to handle personnel issues and strong team bonding. 
  • Efficient Time Management and ability to multi task work and priorities to meet defined deadlines
  • Proactive in implementing and driving solutions.
  • Ability to build excellent rapport and working relationship with other departments and jurisdiction thus ensuring smooth operations.
  • Should have demonstrated behavior in line with HSBC values (internal).
  • Strong working knowledge on MS Office
  • Will be expected to maintain HSBC internal control standards, including the timely implementation of internal and external audit points, together with any issues raised by external regulators.
  • Must be aware of the operational risk scenarios associated with this role and act upon pertinent risk (if any)

What additional skills will be good to have?

  • Additional qualifications related to financial industry will be given preference
  • Knowledge of Derivatives Instruments
  • Earlier experience in custody / brokerage / funds services / depository industry.
  • Detailed understanding of end to end product and process, multiple market and regulations pertaining to the fund services industry.
  • Working knowledge of Bloomberg / Reuters, other reconciliation and accounting applications used across industry
  • Life cycle of NAV process
  • Knowledge of Derivatives Instruments
  • Additional qualifications related to financial industry including IOC will be given preference
  • Individuals having worked in different departments/ functions will be given preference.

Link to Candidate User Guide:

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Go to the below link and type “IND GSC : IJP Applicant User Guide” in search bar. https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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Recruiter name
Srinivasan S
Recruiter email
srinivasan.s@hsbc.co.in