HSBC Group

Open positions: 1

Global Career Band: 6IC

Why join us? 

Financial Crime Investigations (FCI) provides an industry-leading investigations capability to identify financial crime proactively, quickly, and effectively. It has a global perspective, coordinating investigations between countries and regions, developing best investigative practices, and delivering clear findings and recommendations that drive proactive and impactful risk management. FCI facilitates information sharing with internal and external stakeholders, including regulatory, law enforcement and security agencies. FCI leverages its findings to support the continuing evolution of the regulatory landscape based on practical, tested innovation. FCI is organized (where legally permitted) as a hub-and-spoke model. This organization benefits regions and countries by providing greater capability to look across the HSBC network, share information and identify financial crime to manage financial crime risk. This does not alter the existing local engagement and communication lines with management, global businesses, functions or external stakeholders. Rather, it provides regions and countries with an enhanced ability to identify and fight financial crime.  

The Opportunity:  

Responsible for conducting investigations concerning accounts/transactions where potential financial crime risk has been identified and, where necessary, referring and/or escalating such cases in accordance with the Investigative Reporting (Investigative Reporting) Procedures for regulatory decisions and filing and appropriate internal referrals for action.    

What you’ll do:     

• Responsible for conducting effective and timely investigation into assigned cases in accordance with agreed standard reporting requirements and service level agreements. These cases may include:
• unusual activity reports from various parts of the bank as well as other HSBC entities as applicable, including other business lines and functions; 
• escalated cases from transaction monitoring systems; 
• escalated cases identified by true matches to screening lists escalated from Name Screening teams; 
• cross-border referrals; and 
• escalated cases from Fraud Operations.
• On receipt of a referral, conduct a review, in line with the instructions, in order to identify any probable financial crime related issues, or mitigation of any financial crime risks.
• Responsible for writing a high quality investigative narrative (Investigation Report) and to record the case history, with supporting findings, in an approved case management system.
• During or at the end of each investigation, review recommendations should be made which may include referral to the MLRO as to whether a Suspicious Activity Report (SAR) should be filed or not. In consultation with the respective Manager, escalate investigations to appropriate other teams for co-ordination and further review as required (Sanctions, ABC, Major Investigations, etc).
• In consultation with the respective Manager, where appropriate, interact with relevant stakeholders, including Complex and Major Investigations, and Customer Selection Exit Management (CSEM) Secretariat to manage financial crime risk.
• Assess the quality of Know Your Customer (KYC) information and processes as part of investigation, and where appropriate, refer actions any issues to the appropriate function.
• In consultation with the respective Manager, provide information on completed investigations to Senior Management and other internal stakeholders for risk management, where appropriate.
• This is an entry-level investigative role and the incumbent will be expected to develop their investigative knowledge, skills and experience whilst in role

Impact on the Business

• Ensure appropriate pro-active use of media reports and relevant websites to gather intelligence and identify customers of HSBC involved in financial crime, including money laundering and terrorism.
• Produce a high quality case file including a comprehensive narrative and recommendation as to whether or not a SAR is appropriate with onward escalation for disclosure to the relevant authorities in accordance with procedural standards.
• Identify appropriate referrals for action, and effecting of such in accordance with procedural standards.
• Process a proportionate number of investigations to the agreed procedural standards required and within agreed service level agreements.
• Ensure appropriate consideration given to each case as to content and quality of content/narrative.
• Determine whether the case warrants escalation to other Investigations teams, taking care to evaluate appropriately against relevant escalation criteria.

Customer / Stakeholders

• Deal with enquiries from colleagues of other HSBC business areas in a professional, responsive manner, giving them appropriate guidance, referring to management where necessary.
• Deal with external enquiries, if required, in a professional manner, providing appropriate information, referring to management, where necessary.

Leadership & Teamwork

• Ensure compliance with Regulatory, Bank Policy and Principles. Maintain records, and update case histories.
• Work closely with respective Manager to develop personal capability.
• Work effectively and professionally with colleagues across Investigations and the organization.

Operational Effectiveness & Control

• Ensure performance meets the requirements of any relevant service level agreements and at all times, adheres to the relevant market, Local, Group and Regulatory policies.
• Generate ideas to improve team and process efficiencies.

What you will need to succeed in the role:       

• Universal banking experience across Retail, Commercial and Banking and Markets.
• Money Laundering investigations experience including understanding transaction monitoring scenarios.
• Familiarity and experience with transaction monitoring and associated systems and case management systems.
• Experience with banking core customer data management systems.
• Experience of identifying activity indicative of financial crime risk, i.e. money laundering, terrorist financing, etc. risk.
• Experience in undertaking investigations/analysis into customer activity with the ability to draw inferences from noted.
• behaviour, including transactional profile, against expectation established from KYC/CDD data
• Experience in writing reports.
• Proven high quality spoken and written communication skills with the ability to draft reports and communicate.
• conclusions effectively, in a clear, concise and professional manner.
• Consistently achieve objectives set and take action to improve own performance.
• Strong organisational skills.
• Collaborative working style with colleagues and broader stakeholders within a cross-border and LoB matrix Organization.
• Prior regulatory or law enforcement investigations experience is advantageous.
• ACAMS or International Compliance Association (ICA) certificate/diploma, or equivalent qualifications.

Please refer the Candidate User Guide in the below link to understand your own journey as a candidate.

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0184596&sys_kb_id=712b5f041b1f82908d3a0fe7ec4bcbd6

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued by HSBC Electronic Data Processing (Guangdong) Ltd. GSC China***

(* The information contained in this job description is a true and accurate reflection of the job as specified.)