HSBC Group

GCB 5

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Manager, Wealth Sales Process Management.

Principal Responsibilities

• Drive wealth sales process streamlining enhancements from frontline perspective in Retail Banking branch network
•  Identify process streamlining opportunities by revisiting existing procedures, conducting branch activities analysis and leveraging on transformation initiatives whereas the ultimate objective is to uplift frontline work efficiency and sales productivity
• The job holder also has to ensure new regulatory requirements are embedded into wealth sales process with minimum impact to frontline day to day sales activities
• Embed new regulatory requirements are well embedded into I & I sales processes with minimum impact to branch sales activity and customer experience

• University degree or relevant post graduate qualification
• In-depth understanding and experience in the financial or banking sector
• Excellent understanding of WPB strategic imperatives and being able to translate them into business objectives and policies
• Strong business acumen with a hands-on approach when making improvement and resolving problems
• Solid interpersonal and communication skills with capability to influence senior teams

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

You’ll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.