HSBC Group

GCB 6

Some careers shine brighter than others

If you’re looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.

Within International Wealth and Premier Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help our customers look after their day-to-day finances and manage, protect and grow their wealth. The International Wealth and Premier Banking Chief Operating Office supports the business to deliver exceptional customer journeys and increase efficiency across our global network. We support the business through effective governance, financial and risk management, transformation, and operational management, ensuring that all International Wealth and Premier Banking business units and markets have the right capabilities and procedures to compete effectively and grow safely. We work in an agile manner and at pace, partnering with teams in Technology and Digital Business Services to bring innovative, digital-first solutions to our customers.

We are currently seeking a high calibre professional to join our team as an Operations Manager, Wealth.

Principal Responsibilities

In this role you will

• Manage day-to-day operational activities to safeguard the Bank from potential loss
• Deliver high standard of customer services
• Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring
• Contribute towards the continuous improvement of the department
• Contribute towards the development and performance of staff

To be successful you will need

• Undergraduate or equivalent qualifications
• Experience in banking or other financial institutions 
• Experience in wealth or securities related operations, such as settlement, corporate actions
• Strong analytical and problem-solving skills with change mindset. Knowledge of data and system analysis
• Experience in managing projects and change management skills with agile way
• Ability to manage timelines and individuals with pressures and make time critical decisions
• Excellent communication, resourcefulness, ability to work independently and in a team
• Proficiency in both spoken and written English and Chinese

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

Opening up a world of opportunity

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.