HSBC Group

Open positions: 1

Global Career Band: 4IC

Why join us? 

In support of our ambition to be the world’s #1 Corporate & Institutional Bank, we are accelerating our plans to

improve our Credit and Capital Management processes to drive better customer outcomes and enable growth.

Credit and Capital Management COO aspires to establish a world class end to end credit management function, uplift customer experience, deliver a modern risk management capability and mechanisms to actively manage and distribute the Bank’s balance sheet.   

The Opportunity:  

Credit and Capital Management (CCM) COO adopted a Value Stream model as part of the Group-wide Digital Acceleration Programme. The CCM Value Stream is responsible for delivering high priority programmes to simplify, digitise at scale and automate the credit and lending journey, as well as supporting the creation of a new, globally consistent credit and lending organisation serving CIB business lines which build towards our vision of becoming a leader in digitally enabled domestic and cross border lending across network, by improving customer experience generating competitive advantage through use of data and participation in emerging borrowing models.

The Value Stream construct allows us to focus on a single set of aligned objectives, collaborate to deliver our target architecture while maintaining the effective delivery of credit and lending services.

This role is focused on the Artificial intelligence programme within CCM, which aims to maximise operational efficiency through the use of AI.

What you’ll do:

• Responsible for the product vision, strategy, roadmap of what is to be built by collaborating with the wider global and regional stakeholders and communicating to the IT, Change and BAU teams

• Responsible for leading the design of Features and Epics, which are broken down into smaller stories within the product backlog in a prioritised order to be built by the Agile delivery teams

• Ensure other IT product owners, Vendors, and Product delivery managers understand all requirements, and they are planned for delivery

• Ensure that the product meets the HSBC quality standards and cover all bases with Risk, Compliance, Legal, Finance and other supporting areas

• Ensure that the product is fit for purpose within different regions and adapt as necessary to enable global rollouts

• Working closely with the IT delivery and architecture teams to ensure that the solution is fit for purpose and meets the product requirements. Provide feedback for improvements in an iterative delivery model

• Working closely with the business architecture and business analyst teams to ensure the product meets the Target operating model and process flows and adapt as necessary

• Work closely with the Programme delivery lead to prepare a product roadmap that aligns with the overall portfolio transformation strategy and portfolio roadmap.

What you will need to succeed in the role:       

• Proven Product Ownership/ Project Management experience in a complex global environment financial services industry.

• Proven ability in leading technology teams using agile methodology and nurturing talent.

• Experience in Credit and lending within commercial / global banking is preferred but not mandatory.

• Excellent decision making and problem-solving ability.

• Proven ability to rapidly develop matter expertise in a range of technical and non-technical areas.

• Strong interpersonal skills with the ability to communicate technical matters effectively with senior leaders in Compliance and business sponsors.

• Requirements gathering experience and conducting design activity with a mix of business, operations, and technology-focused products/ projects.

• Strong negotiation skills.

• Effective written and verbal communication skills with high attention to detail.

• Highly motivated self-starter with proven ability to work collaboratively within teams and to deliver on time.

• Proven ability to rapidly develop matter expertise in a range of technical and non-technical areas.

• Sound judgmental skills to identify and resolve problems.

• Experience in managing resources using appropriate communication, delegation, and planning skills.

• Ability to motivate and lead people, employing appropriate management styles.

• Proven ability to work across regions whilst maintaining a global perspective.

• Ability to work with IT teams to deliver on tight schedules.

What additional skills will be good to have?

• Industry certification in Agile Product Owner / Product Manager such as SAFE, Scrum@scale etc. is desirable.

Please refer the Candidate User Guide in the below link to understand your own journey as a candidate.

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0184596&sys_kb_id=712b5f041b1f82908d3a0fe7ec4bcbd6

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

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(* The information contained in this job description is a true and accurate reflection of the job as specified.)