HSBC Group

For any UK based employees wanting to apply for this role please do not apply via this page, instead use this link https://performancemanager.successfactors.eu/sf/jobreqpvt?jobId=8432&company=hsbcholdin&st=768F4BAA5310A72238EDC09121879D9C77ED1D55 which will take you to our new platform.

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

We are currently seeking an experienced individual to join this team in the role of Regional Contract Manager, Europe.

The role of the Regional Contract Manager is to oversee the end-to-end contract lifecycle and the negotiation of GPS’s standard contract forms, ensure compliance with operational and regulatory requirements, and foster strong relationships with internal stakeholders and external partners. This role is critical in allowing the GPS business to realise revenue faster as it optimizes our contracting and negotiations processes whilst identifying risk and appropriate controls.

The successful candidate will also support Global contract management initiatives in-region including managing the negotiated client population, supporting updates to standard form agreements and migrating clients on legacy terms to current documentation.  This role will support creative, customer-centric solutions on complex documentation matters for the entire CIB client population.  

In this role, you will:

•    Review all standard documentation from all CIB customer segments for products which include deposit/current accounts, payments, liquidity, commercial cards, and general cash management Products.  
•    Maintain oversight on the Regional Negotiations, and keeping track of key metrics and risk via appropriate governance
•    Own the customer experience associated to negotiations and position HSBC as the bank-of-choice when it comes to perceptions on ease of documentation.
•    Work closely with the Documentation Proposition manager in the region to ensure all suggestions on process improvement are adequately understood and considered for future development.
•    Be responsible for support of GPS negotiations  and contract maintenance  and must have the ability to support a range of documentation types and issues.
•    Collaborate with multiple stakeholders within GPS, CIB, Legal teams globally as required.  Hence the role requires strong interpersonal skills and an understanding of the structure of the HSBC Group and its values.

To be successful in this role you should meet the following requirements:

•    Previous experience in contract management, preferably within the banking or financial services industry, with a focus on cash management or payments.
•    Strong understanding of substantive legal concepts and industry best practices related to contract management.
•    Excellent negotiation, communication, and interpersonal skills, with the ability to build relationships with diverse stakeholders.
•    Advanced writing skills and excellent attention to detail.
•    Proven analytical and problem-solving skills, with a keen attention to detail.
•    Proficiency in contract management software and Microsoft Office Suite.

This is a hybrid role based in London or Edinburgh.

If you are a HSBC contractor, please apply via the link below: https://career2.successfactors.eu/sfcareer/jobreqcareerpvt?jobId=8432&company=hsbcholdin&st=768F4BAA5310A72238EDC09121879D9C77ED1D55

Continue to grow with our internal opportunities.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500.

You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).