HSBC Group

Strong candidate

Building existing and winning new long-term relationships with the customers, streamlined with Wholesale Banking strategy to be the Leading International Bank. 
International Subsidiary Banking is one of the fastest growing businesses in HSBC and a key pillar of our Group Strategy. Despite the ongoing challenging global and regional economic circumstances, the business continues to present a resilient performance. Going forward, Wholesale Banking is keen to deliver on its strategy to attract the right customers who benefit from our international connectivity. A key priority will be driving balance sheet and revenue growth while maintaining absolute focus and execution of Global Standards, Risk & Compliance to ensure that our conduct matches our values. 
Main Responsibilities:
•    Manage a portfolio of 27-30 names of ISB complex clients to provide them local banking solutions according with its parental guidance; products such as: Cash Management, Payroll, FX and Derivatives, Credit and Lending, Trade and Supply Chain Solutions, Insurance and Investments. 
•    Relationships managed by placing customer needs at the forefront of all that the role holder does, setting world class standards. Creates an open dialogue with Treasurers and CFOs. Proposes solutions and reacts promptly to different requests. 
•    Develop effective strategies to manage customer relationships, anticipating customer needs to provide a best in class service to position HSBC as the market leader in this business. 
•    Maintain and develop knowledge and understanding of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements. 
•    Ensure timely and accurate maintenance of customer information on different bank systems as required. Strong focus on commercial activity and reporting under CRM systems.　 
•    Monitor relationship profitability to ensure targeted KPIs on returns and efficiencies aligned to our strategy　
•    Take timely and proactive corrective action to mitigate potential losses, exercising effective portfolio management and appropriate controls 　 
•    Comply with CDD (Customer Due Diligence) and KYC (Know Your Customer) procedures according to group policy. 
Efficient daily collaboration with Analyst and engage in mentoring activities to promote their development.
•    Collaborating with product partners to identify and match customer needs with business opportunities.

At least 3 year experienced in Banking process with 90% of fluent Englis as they will communicate with clients and employees outside HSBC Mexico. Business Adminsitrator careers realted

We are as an organization and what distinguishes us, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.

“At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care”

At HSBC we are focused on guaranteeing gender equality and constant training for our employees as well as the protection of their labor and social rights.