HSBC Group

For any UK based employees wanting to apply for this role, please do not apply via this page.  Instead, please use the following link which will take you to our new Explore jobs / Eightfold Career Hub.

hsbc.eightfold.ai/careerhub/explore/jobs

Any non-UK residents, please continue with your application on this page.

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.   

HSBC Corporate Banking in the UK provides both domestic and international commercial banking services to our existing and prospective clients.

The role of the Relationship Manager is a full relationship management role to engage with our existing and prospective customers to help them realise their ambitions. Your key aim as a Relationship Manager with HSBC will be operate person of influence to our customers with a turnover of between 15M and 350M, where you will also be responsible for customer service excellence to our existing and prospective customers.

Customer portfolios will consist of up to 60 domestic and international relationships and will involve managing all aspects of the relationship including operational and credit risk. To be successful in this role you will create and maintain strong and evolving partnerships internally and externally.

We are seeking an enthusiastic and ambitious individual for the role of Relationship Manager.

Your responsibilities will include:

·       Develop a business growth strategy, identifying the most promising opportunities to expand wallet share from within your portfolio and broaden client relationships.

·       Be an ambassador for HSBC and develop the bank’s profile in the local business and wider community.

·       Supporting customers and placing their needs at the forefront of all that we do, setting world class standards.

·       Building a network of business introducers in the local professional and business community.

·       Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime, and regulatory risk.

·       Collaborate with product partners to assess needs of international and domestic customers and offer appropriate solutions.

·       Embrace HSBC’s values of being open, dependable, and connected when dealing with clients, prospects and colleagues and always strive to deliver fair outcomes for our clients.

The ideal candidate for this role will have:

·       Experience working in a relevant role within Corporate Banking/Business Banking/Financial Services would be advantageous.

·       A background in customer facing roles, be that in a call centre environment, branch or client facing team is essential.

·       Proven ability in identifying and meeting customer’s needs and managing complex lending requests, with the ability to build effective networks across business areas and develop relationships is essential,

·       A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes would be advantageous.

·       The ability to be self-driven with the ability to manage conflicting priorities and work collaboratively to deliver to deadlines is essential.

·       Excellent communication skills – both written and verbal – and an ability to influence and negotiate effectively is a must.

·       An understanding of Bank’s systems including Browser Main Menu, Client Vision, CARM etc. would be advantageous.

A hybrid working arrangement is available with an expectation of a varied working week including working between home, the office base and visiting clients.  The base location is flexible between Chester, Liverpool and Manchester.  

Clients are based throughout the North West and the successful candidate will be expected to travel on a very regular basis for client meetings, so it is important that the successful candidate is based and able to travel around this region.

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please click on this link.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

 If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500