HSBC Group

GCB 6

Some careers grow faster than others.

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.

We are currently seeking a high calibre professional to join our team as a Sales and Retention Consultant.

Principal Responsibilities

In this role you will

• Provide best possible service levels and customer relations in a timely manner     
• Understand customer needs and identify solutions through necessary research and available resources 
• Support in communicating financial solutions, features, and benefits, to customer by adhering to established standards and procedures 
• Maintain customer information and updates records and database for both existing and prospective client   
• Perform the routine task under moderate degree of supervision 
• Act as an informal resource for colleagues with less experience
• Ensure individual key performance indicators are achieved      

To be successful you will need

• Excellent communication skills
• To be highly motivated, target-driven and disciplined
• To possess initiative and able to work independently
• To be pleasant, optimistic and able to build rapport with customers quickly
• Basic computing skills like Microsoft word, Excel etc
  Prior sales experience would be advantageous but not essential      

When applying, please submit a full resume. Your local internal application policy should be followed. For more information you can visit HRDirect and search for content "SGP: Internal Job Application Criteria”. 

Opening up a world of opportunity

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.