HSBC Group

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

WPB Transformation and Management

WPB Transformation and Management is a team of change agents who strive for designing, developing, and delivering customer-focused products and journeys with sustainable value. We are currently seeking a high caliber professional to join our department as Senior Business Architect.

Principal responsibilities

• Ensuring to communicate the guidance from group effectively and support the WPB business to make timely decision on architecture of capabilities developed by WPB value streams, in collaboration with WPB IT Architecture.
• Develop and communicate a clear vision for WPB that is aligned to the Group purpose and values, and inspire and engage people to create an inclusive, high performing, customer-centred culture.
• Defining clarity on high-impact components of the WPB business architecture that significantly affect direction of digitalization in key WPB markets and businesses (e.g., global vs. local capabilities, choice of patterns and approaches to mobile and web capabilities, etc.).
• Collaborate across Group and sub-valuestreams to explore re-usability of existing technologies and the benefit/cost of using those.
• Management of integrated, complete and up to date Future State Architecture artefacts that support WPB target future state plans, supporting the annual funding prioritization process through development of initiatives that generate efficiency and commercial returns from implementation of the target state
• Managing overarching change governance across business and technology for VS solution decisions
• Set expectations, share best practice and manage, monitor, coach and develop leaders and others to ensure that they maximise their performance, meet the required standards, and continuously develop their capabilities and experience.

• Understanding of the retail banking, wealth management and insurance industry, including strategy, competitive landscape, products, process, technology, regulatory environment and digitalization/innovation trends
• Experience in digital transformation, Agile Ways of Operating, Change delivery, operational Value Streams and Business Architecture frameworks
• Solid experience to digest and communicate complex business and technology problems. Demonstrated analytical skills to derive insight from large amounts of imperfect data and information.
• Working on a global scale (i.e. across time zone & geography and with remote teams) and navigating through a complex matrix organizational structure, working across cultures and matrix structures, ability to embrace diversity
• Excellent communication, presentation, interpersonal skills and teamwork. Ability to translate ambiguous problem statement in business layman language to facilitate decision making by the business.
• Well-developed analytical skills and the ability to get into the details, while also seeing and understanding the big picture
• Strong stakeholder management / Relationship Management, with the ability to interact with and influence Senior Leaders as needed
• Positive, proactive and can-do attitude, highly motivated and able to work independently and proactively under pressure and in a fast-paced environment with multiple deadlines 
• Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

When applying, please submit a full resume and attach your appraisal reports for the last two years. For internal applicants with less than twelve months in their current role, Manager’s endorsement is required. Please obtain and enclose the endorsement in the application