HSBC Group

Business: Enterprise Technology L3

Open Positions: 1

Recruiter Name: Judy Lin

Location: GZ

Why join us?

• The Corporate Services IT team are dedicated partners to the Corporate Services business, providing a wide range of technology solution design and delivery services. This is not the only Technology team that Corporate Services will interact with, for example CTO/ITID provide a range of End User services and infrastructure installation services to all HSBC GB/GF, including Technology themselves. Services provided by Corporate Services IT Team.
• Consultancy / Advisory e.g. recommended technology solutions to address business problems, PoCs, vendor RFPs.
• Partner to design and implement new IT applications, aligned to HSBC IT standards.
• Solution and architecture design for IT services, aligned to HSBC IT standards.
• Implementation and support of application infrastructure that underpins CS IT services.
• Partner to ensure all required governance / compliance activities are completed (new services or cyclical reviews), aligned to HSBC IT standards and FIM.
• Application support and maintenance (for IT services that have been onboarded/handed over to IT).
• Manage global application support contracts (e.g. ServiceNow, CCURE, PACOM, NEDAP, PROWATCH and many others that are delivered via large scale vendors such as JLL, CBRE, MACE etc.).

What you’ll do:

• Work with IT Service owner to identify opportunities to automate manual tasks, understand how control gaps can be managed/addressed, automate service monitoring etc.
• Understand vendor managed services and support initiatives to make sure vendor managed services are in line with HSBC service management principles.
• Contribute to Corporate Real Estate FSA - Support with analysis and ideas.
• Interact with technical team of vendor managed services.
• Interact with colleagues in Corporate Real Estate and identify opportunities to bring business value.
• Drive deliverables through kanban boards and make sure the deliverables are visualized to our key stakeholders.

• Knowledge of HSBC Governance on Cloud service usage and Security measures.
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline.
• Experience of working in DEVOPS environment - Programming / configuration management and pipelines.
• Ability to work independently.
• Internal HSBC knowledge and experience in a Technology area.
• Has worked within globally diverse teams.
• Understanding of HSBC controls and service management principles.

What additional skills will be good to have?

• Excellent communication skills.
• Ability to build strong relationships with vendor technology teams and with our internal stakeholders.

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0184596&sys_kb_id=712b5f041b1f82908d3a0fe7ec4bcbd6&searchTerm=IJP

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***