HSBC Group

If you are a UK or CIIOM based employee, please apply using the following link which will take you to our new Recruitment System: https://performancemanager.successfactors.eu/sf/jobreqpvt?jobId=6905&company=hsbcholdin&st=21C7F11CE95A8EFBA345E4A3AF062C4C537A0B35

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.    

We are currently seeking an experienced professional to join our team in the role of Senior Employee Communications Manager

Sitting within the UK Communications team, this role supports the Head of Communications for WPB UK to manage and execute the employee communications strategy across WPB UK in order to drive engagement and help deliver the business objectives.  The role has line management responsibility for one team member.

As a senior member of the WPB Communications team, the role holder will work flexibly alongside colleagues to develop and create high quality employee engagement strategies and content aimed at and about WPB, to support the UK communications strategy and business priorities.  The role holder will deputise for the Head of Communications for WPB UK as required at meetings, events, working groups and projects, and take shared responsibility for incident management, including some out of hours work as required.    

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

In this role you will:

•    Support the Head of Communications for WPB UK to manage and execute the employee communications strategy across WPB UK in order to drive engagement and help deliver the business objectives
•    Act as lead employee communications business partner to HSBC Private Bank UK, UK Customer Channels and other key areas of WPB as required
•    Provide strategic advice and deliver consistency of message, support the development and execution of comms plans  
•    Support on change programmes and issues management
•    Line manage one direct report

To be successful in this role you should meet the following requirements:

•    Significant experience in developing and implementing end-to-end employee communication plans at a senior level
•    Experience in advising on and managing change communications and crisis communications
•    Excellent knowledge of communication trends and best practice 
•    Natural creative thinker and rapport builder, with experience dealing with senior stakeholders and navigating a complex matrix organisation
•    Understanding of best practice in measuring the effectiveness of communications in order to iterate and increase their business impact

This role is based in Birmingham on a hybrid basis.

If you are a HSBC Contractor and wish to apply for this role, click here.

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please click on this link.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500.

You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).