HSBC Group

GCB 6

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If you’re looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.

Wholesale COO delivers strategic execution for the Commercial Banking and Global Banking businesses across the globe. Through transformative data and digital solutions, customer servicing throughout the customer lifecycle, servicing key product journeys to meet client needs, and delivering safe growth through non-financial risk expertise, we collaborate across the global businesses and global functions to get it done. With skill paths from analytics to agile, risk management to digital transformation, customer experience to cultural evolution, Wholesale COO is where problems are solved, and careers are made.

We are currently seeking a high calibre professional to join our team as a Senior Loan Agency Officer.

Principal Responsibilities

This role focuses on a host of daily operational and oversight activities in relation to a book of bilateral/syndicated loans in our role as agent/sole lender/participant. This will include all operational processing, effective handling of process related queries from internal stakeholders such as Relationship Managers (RM), Finance and Origination teams, both Global Banking (GB) and Commercial Banking (CMB). To continuously provide high quality client service to achieve maximum customer satisfaction ensuring we place the client at the heart of everything we do which embraces our client centric culture.

You will be responsible for reviewing procedures and related MI as well as interpreting the information to ensure effective analysis can be performed. You will also maintain HSBC internal control standards, including the timely implementation of any internal and external audit points.

Responsibilities

• Manage a loan portfolio and ensure the effective daily operations of key processes and controls in relation to deal setup, loan processing, settlement, and ongoing lifecycle events of bilateral and syndicated loans
• Manage the daily activities around deal set up, drawdowns and amendments, carve outs, rollovers, payments and pre-payments with specific complex portfolio ownership
• Coordinate with stakeholders on the operational aspects of the closing process (initial drawdown / fees, conditions precedent, etc.)
• Review documentation from an operational perspective
• Action fee settlement and billing (commitment, utilization, SBLC)
• Work with clients and stakeholders including Borrowers, Relationship Managers, Finance, Portfolio Management, Origination teams and Client Management team within Issuer Services
• Be fully engaged with supporting system development requirements and process improvements, looking for opportunities for improvements in both process design and control
• Understand the operations workflow and maintain adequate records in all required systems
• Perform timely reconciliation/ relevant reporting
• Handle ad-hoc projects and system testing

• Knowledge of corporate loan product and market conventions is an advantage
• Experience with loan agreements and APLMA language requirements applicable to operations is an advantage
• Strong operational risk and control mindset
• Ability to work in a pressurized environment, manage priorities effectively and achieve high standards
• Good attention to detail and inquisitive and pragmatic mindset
• Good command of spoken and written English. Fluency in Mandarin or Cantonese will be an advantage
• Loan IQ experience an advantage

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

You’ll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.