HSBC Group

GCB 4

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific Region.

Our Employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Senior Manager Distribution Performance and Conduct Management.

Principal Responsibilities

• Support the Global Insurance Incentive Committee & Global Insurance Distribution Risk Committee, including preparing agendas & packs, writing minutes, following up on actions and maintaining risk logs
• Conduct sense check on data and provide insightful commentaries on reports submitted by markets
• Collaborate with local, regional and global 1LOD and 2LOD stakeholders in producing high quality and succinct packs/papers and commentaries for key HSBC governance committees
• Represent Global Insurance in key HSBC governance committees
• Oversee the generation of KPI/KRI reports, ensure consistent information are presented to governance committees and track follow up actions
• Assess read-across applicability to insurance, track market’s read-across progress and review results
• Monitor distribution risk trends, ascertain root causes, provide meaningful insights of analysis and escalate areas of concerns early to Senior Management
• Oversee the implementation of controls necessary to mitigate distribution risks and provide assurance to Senior Management on the effectiveness of such controls
• Re-engineer business processes and share best practices with markets and other stakeholders actively
• Create and deploy new distribution strategies and models in compliance with HSBC policies and procedures
• Build strong working relationships with local, regional and global 1LOD and 2LODs stakeholders, particularly the Customers, Distribution, Risks & Controls and Finance teams

• Bachelor’s Degree or equivalent. Master’s Degree preferred
• Experience in a global/regional Insurance or Banking risk and governance role, particularly in products, sales processes, channel management, managing and analyzing big data
• Deep understanding of regulations on insurance and banking
• Exceptional communication and influencing skills, particularly in delivering executive level materials and presentations in various forums
• Excellent organizational and planning skills
• Strong relationship management skills in engaging internal and external stakeholders
• Energetic team player with a positive mindset
• Ability to operate independently and efficiently in a complex matrix-driven environment
• Fluent in English (spoken and written). Fluency in a second language would be a plus

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

You’ll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.