HSBC Group

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At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

International Wealth & Premier Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

In this role, you will support the end-to-end lifecycle of the Secured Lending Underwriting Services process that takes place within GSC. This role is a critical role in which support’s the whole UWS Secured Lending with focus on GSC Operations for Residential Mortgages within the boundaries of HSBC local and group policies and credit risk appetite. The role works closely with, and reports directly to the Head of UWS. 

Your main responsibilities will include:

• Support automation and streamlining initiatives/Transformation projects (in conjunction with the Head of UWS) to assist with reducing credit decision time for originations, straight through processing and automation of decisioning in line with strategic objectives 
• Hold overall responsibility for the productivity and quality performance of offshore secured underwriters
• Provide guidance, training and best practice to UWS team members with respect to efficiency and quality improvements
• Act as a secondary key contact point and liaison for engagement with ASP Regional Team to support the local team in driving Group and Country initiatives.
• Support UWS in developing governance, documentation and local policies and procedures for use across the WPB Secured Lending Team 
• Assist the control owner with oversight and monitoring of key controls environment for secured lending including monitoring and oversight of key controls, early identification and remediation issues and actions and trigger events and read across

To be successful in this role, you will need:

• Bachelor’s degree with understanding of lending authorities (previously held authority desirable).
• Ability to effectively interact with all levels of the organisation to meet delivery requirement
• Outstanding communication, interpersonal and presentation skills.
• Demonstrated analytical skills and able to derive business insights from data

Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.

Learn more about careers at HSBC Australia –  https://www.hsbc.com/careers/where-we-hire/australia

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited.  Please note that HSBC will we never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels.