HSBC Group

GCB 7

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

HSBC Private Bank seeks to be the leading international private bank for business owners and their families. It provides clients with wealth, business and family succession solutions in the largest and fastest growing markets around the world. At HSBC Private Bank, we put our clients at the centre of everything we do.

We are currently seeking a high calibre professional to join our team as a Senior Officer.

Principal Responsibilities

• Support the order processing, settlement, corporate actions, transfer, and maintenance tasks
• Provide accurate and quality work to minimize reversal rate and complaint cases
• Handle exceptions and problem cases under advice and supervision of manager
• Report irregularities and issues to supervisor promptly and accurately
• Arrange payment settlement with client and counterparties
• Provide quality services to internal and external clients in accordance with all group standards
• Follow up independently with queries raised, escalating to line manager where appropriate
• Back up other colleagues of the team in accordance with back up arrangements as advised by managers
• Proactively seek out opportunities to assist other team members
• Proactively learn other tasks in order to become familiar with the full operations flow
• Ensure compliance with all relevant internal control documents and external regulatory requirements.
• Ensure Service Level Agreement on various tasks
• Proactively initiate enhancement in job processes

• Excellent understanding of Funds industry and possess adequate level of knowledge in its products
• Knowledge of Funds operations particularly from distribution side of business
• Strong analytical mind, numerical skills and attention to details
• Effective communication and interpersonal skill
• Open minded, energetic, proactive, willing to learn and a good team player
• Good command of spoken and written English
• Computer competency including using Microsoft Excel and Word

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

You’ll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.