Job description

Business:  Global Operations

Open positions:3

Role Title: Senior Product Owner – Payments Infrastructure GSC’s

Global Career Band:4

Location (Country / City ): India/Pune

Recruiter Name : Anusha BALAKRISHNA

The Opportunity:

  • We are seeking a highly experienced payments specialist to join GPS Ops Payments Infrastructure as Product Owner. This is a high-profile role accountable for driving the delivery of business and operational requirements for new products and changes across our Payments Infrastructure.
  • The Payments Infrastructure team operates across all our payment systems Cross Border / high value, Domestic & Real Time Payments, Investigations, and post processing, and is a key partner to Operations, LOB product leads and Technology.

What you’ll do:

  • Own and prepare business functional requirements, user stories and process flows.
  • Ensure all regulatory and mandatory and Business changes are defined, developed, and executed faultlessly on the Group payments platform.
  • Review of global and regional Functional Change Requests to assess validity and feasibility in line with current user requirements:
  • Elimination of non-applicable requirements and ensure the most cost effective delivery of a solution to a user requirement
  • Organise and run meetings with key regional and technical stakeholders to review user requirements and advise on the appropriate approach to any functional change. 
  • Attend defect review calls and triage meeting and provide SME inputs.
  • Help resolve production issue and incidents along with IT and core Ops teams.

Requirements

What you will need to succeed in the role:

  • Knowledge on different payment settlement methods – RTGS, ACH, RTP, SEPA. With working experience in any of the above
  • Understanding of different message types MT/MX, at least key payment message types
  • Understanding different payment flows – Credit transfer, direct debit, Request to pay. Should be able to explain at least one flow end to end from initiation to settlement.
  • Understanding key payment processing steps
  • Validations – schema, business validations etc.
  • Sanctions and Fraud
  • Fees
  • Accounting
  • Identifying MOP
  • Reconciliation
  • Reporting, statements, advices
  • View of key systems in payments infrastructure – upstream, downstream, orchestration layer, payment engine, gateways etc.
  • Good to have some experience on Ops readiness. Understand the impact to ops when working on solution and design options.
  • Understanding kinds of requirements – Business requirements, interface requirements, formatting/mapping, NFR’s
  • Experience in user story creation
  • Experience in UAT test scenario creation

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/nav_to.do?uri=%2Fhrsp%3Fid%3Dkb_article_preview%26sys_id%3D0c6b11641b6a9810cec0553a2d4bcb2a

(Or)

Go to the below link and type “IND GSC : IJP Applicant User Guide” in search bar. https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***

Recruiter name
Anusha Balakrishna
Recruiter email
anusha.balakrishna@hsbc.co.in