HSBC Group

Business: HASE Technology

Open Positions: 1

Recruiter Name: Sherry M J LI

Location: GZ

Why join us?

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

The Opportunity:

We are seeking an experienced Site Reliability Engineer (SRE) with a minimum of 5 years in IT operations and maintenance. The ideal candidate will play a crucial role in ensuring the reliability, performance, and scalability of our infrastructure, bridging the gap between software development and operations. This role requires a deep understanding of modern operation control methodologies, hands-on experience with industry-standard tools, and a proven track record in optimizing system stability.

What you’ll do:

• Design, implement, and maintain highly available, scalable infrastructure solutions, leveraging automation to streamline operations.
• Monitor system performance, proactively identify potential issues, and drive incident response and root cause analysis.
• Collaborate with cross-functional teams (development, product, and security) to integrate reliability best practices into the entire software lifecycle.
• Develop and manage automation scripts, CI/CD pipelines, and infrastructure-as-code (IaC) frameworks to enhance efficiency and reduce manual intervention.
• Optimize cloud resources, cost management, and disaster recovery strategies to ensure business continuity.

• Experience: Minimum 5 years in IT operations or Site Reliability Engineering, with a focus on infrastructure management and system optimization.
• Technical Skills: Proficiency in operation control tools such as Ansible, Puppet, Chef, Terraform, Prometheus, Grafana, and ELK Stack. Strong scripting skills in Python, Shell, or similar languages.
• Cloud Competency: Solid experience with major cloud platforms (AWS, Azure, GCP), including services like EC2, Lambda, Kubernetes, and containerization.
• Problem-Solving: Proven ability to troubleshoot complex issues across distributed systems, networks, and applications.
• Communication: Excellent written and verbal communication skills, with the ability to collaborate effectively in a fast-paced, dynamic environment.

What additional skills will be good to have?

• 3+ years of dedicated experience in cloud service operations, with expertise in cloud-native architectures and microservices.
• Certifications in AWS Certified Solutions Architect, Google Cloud Professional Cloud Architect, or equivalent.
• Experience with service mesh technologies (e.g., Istio) and observability tools (e.g., Jaeger).
• Familiarity with DevOps culture and practices, including agile methodologies and continuous improvement frameworks.
• Bonus: Proven experience in developing IT operation and maintenance tools using Python, demonstrating the ability to automate complex workflows and solve real world problems.

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0184596&sys_kb_id=712b5f041b1f82908d3a0fe7ec4bcbd6&searchTerm=IJP

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

***Issued By HSBC Software Development (GuangDong) Limited***