Job description
Business: GPS Technology
Open Positions: 1
Recruiter Name: Krystal Z LI
Location: GZ
Why join us?
Global Payment Solution (GPS) is the effective co-ordination of a company’s cash flow, maximising liquidity, returns and interest benefits while minimising costs and operating expenses. GPS is aligned to Global Banking and Markets (GBM) and supports Commercial Banking (CMB) and Retail Business Banking segment (RBB) within RBWM. GPS’s clients include Fortune 500 and multinational companies, top-tier local corporates, middle market companies, Small Medium Enterprises (SMEs), financial institutions and government bodies. We exist to help customers to manage their operating cash flows more efficiently with greater security.
The Opportunity:
Responsible for global liquidity projects delivery to meet the business requirement within the agreed schedules.
Support the system design, development, SIT, UAT, implementation and post-release activities with clear documentation supplemented.
Provide the application support to production and work with business users and the operation teams on the query in the production application.
Work closely with Regional / Global project teams and users to provide appropriate IT solutions.
Establish a good relationship and work collaboratively with other application teams and support teams.
Ensure strict adherence to group policy, group compliance of all internal controls and external regulations.
What you’ll do:
Responsible for projects delivery to meet the business requirement within the agreed schedules.
Complete the requirement analysis, system design, development, SIT, UAT, implementation and post-release activities with clear documentation supplemented and on time.
Lead the technical team to complete the project tasks within the agreed schedules.
Take up the tech lead role in the team and complete the projects independently.
Work closely with Regional / Global project teams and users to provide appropriate IT solutions.
Provide the application support to production and work with business users and the operation teams on the query in the production application.
Establish a good relationship and work collaboratively with other application teams and support teams.
Ensure strict adherence to group policy, group compliance of all internal controls and external regulations.
Provide level 1/2 support to the production services. (e.g. Incident/release management, request fulfilment)
Monitor the healthiness of Production systems and recover the systems as quickly as possible when incidents occur.
Analyse and trouble-shoot all kind of Production system issues.
Participate in system releases and post-release incident management and reporting.
Analyse and resolve issues/requests from business users and operation teams.
Communicate with business users, operation teams and production support managers to report system status.
Document support procedures and system knowledge for knowledge management in a global scale.
Guide the teammates for the technical knowledge and domain knowledge.
Requirements
University-level degree or equivalent experience in computer science or a related field. Qualification in related business discipline is an advantage
3+ years software development work experience, self-motivated, enthusiastic and proven fast learner.
Fluent in English, good communication and writing skills for direct interaction with globally spread businesses and IT stakeholders
Strong communication skills and documentation skills
Mainframe knowledge (COBOL, JCL, DB2, VSAM, TWS, CICS, Assembler, etc)
UNIX, Shell scripting, SQL, Stored Procedures, Splunk, Control-M, Docker, Kubernetes, PostGres, API, Jenkins, CI/CD auto deployment, microservice, JIRA, cloud basic knowledge, DevOps knowledge.
App D, Kafka, Rabbit MQ, Redis, WebSphere, Oracle knowledge is a plus
Willing to take shift work & production support task at weekdays and weekends is a plus
ITIL knowledge/certification is not essential but desirable
Ability to work under stress and deliver in a responsive manner
Good communication skills - English (verbal, written).
Ability to explain complex ideas
Ability to work as part of a team
Willingness to adapt and learn new things
Good sense of humour
What additional skills will be good to have?
Good communication skills - English (verbal, written).
Ability to explain complex ideas
Ability to work as part of a team
Willingness to adapt and learn new things
Good sense of humour
Link to Candidate User Guide:
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Software Development (GuangDong) Limited***
Recruiter name
Zhen Li
Recruiter email
krystal.z.li@hsbc.com.cn