HSBC Group

If you are a UK or CIIOM based employee, please apply using the following link which will take you to our new Recruitment System: https://performancemanager.successfactors.eu/sf/jobreqpvt?jobId=7045&company=hsbcholdin&st=60AA590783963DEBC74EAC164AFAD86465EE73AF

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

We’re looking for a Source to Contract Operations Manager to join our Global Procurement team. This is a key role focused on strengthening our control environment, delivering regulatory remediation programmes, and overseeing risk and audit outcomes. You’ll act as a trusted partner across Procurement, Risk, and Control functions, ensuring our S2C processes meet regulatory and policy expectations and support business resilience.

In this role, you will:

•    Lead Audit & Regulatory Actions: Deliver follow-up activities linked to audits and self-identified issues across S2C, driving resolution and embedding sustainable process improvements.
•    Manage Risk & Controls Oversight: Monitor and strengthen controls aligned to the “Third Party Agreement” key control, ensuring alignment to internal risk frameworks and policy updates.
•    Deliver Contract Remediation Projects: Lead targeted contract uplift initiatives in response to new and incoming regulatory change (e.g. DORA), including managing temporary project staff and cross functional teams.
•    Provide Governance Reporting & Insights: Prepare and present monthly updates to senior forums including the Global Procurement Risk and Control Management Meeting.
•    Oversee Operational Support Teams: Provide assurance over services delivered by offshore operational support teams, ensuring process adherence, quality, and compliance.

To be successful in this role you should meet the following requirements:

•    Procurement Process Knowledge: Sound understanding of process for sourcing and contracting with third parties.
•    Strong Risk & Compliance Background: Proven experience in third-party risk management, procurement controls, or regulatory projects within a corporate or financial services environment.
•    Audit & Regulatory Familiarity: Hands-on experience responding to audit actions, MSii items, and managing process remediations tied to compliance requirements.
•    Stakeholder Engagement Skills: Ability to work across procurement, risk, legal, and business stakeholders to align and deliver on complex regulatory requirements.
•    Delivery Focus & Leadership: Able to lead project teams (including offshore), prioritise risk actions, and provide clarity and confidence around remediation plans.

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please copy and paste this link into your browser - https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fhsbcbank%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dITEM%5fDETAILS%26componentID%3dLDXX1066V%2d000%2dENGBR%26componentTypeID%3dVILT%26revisionDate%3d1692279360000%26targetStudentSysGUID%3d%26actingAs%3d%26fromSF%3dY&company=hsbcholdin
Continue to grow with our internal opportunities

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500.

You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).