HSBC Group

(Grade: GCB7)

Digital Business Services (DBS)

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. We combine global expertise and technology to help keep us thriving in the competition.

We are currently seeking an experienced professional to join our team.

In this role, you will:

• Responds to internal and/or external client requests utilizing acquired knowledge and established processes and guidelines
• May mentor other team members
• Requires expertise in specialized area or function derived from on the job experience, training or educational background
• Filing of Raw data
• Comply with the policy of reporting
• Supervising the team to strictly follow group policies and standards and local regulations as well
• Ensuring the accurate, efficient and high quality service delivered

To be successful in the role, you should meet the following requirements:

• Has 1-3 years relevant working experience
• Abundant knowledge on banking operations and compliance/regulations
• Skill to encourage team morale so as to cope with the high business volume within tight time pressure
• English both in oral and writing
• Good communication skill and problem solving skill
• Supervising and working with a large team of different experience levels
• Handle multiple/complex customer instruction within limited time-frame
• Motivating subordinates to achieve high service standard and prodcutivity
• Working under pressure with limited resources
• Certificate of fund qualification exam

Interested employees please ensure that you submit your application before Unposting Date (as below).

For employees with less than 12 months in the same role, please obtain and attach your current functional manager's (and entity manager’s if you are a Regulatory Approval/Filing Required Role) approval in the application.

Please ensure to completely understand the 'Internal Job Application Criteria' below and adhere to it before you submit a job application.

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0179351&sys_kb_id=5526f5c61b0a3d500ac0fe64164bcb4d

For details, please contact Clarat JIN at 608678819798  [claratdyjin@hsbc.com.cn]

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank (China) Company Limited