HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

 HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

 Department: - MSS-Securities Services Tech-INV SER Fund Admin MO

 In this role, you will:

• Provide technical guidance and development support regarding Yardi Voyager software functionality.
• Build/Modify Yardi Voyager modules by analyzing, defining and documenting requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, internal and external checks, controls, and outputs.
• Install, test and debug system enhancements to ensure system performance standards are met.
• Create, document and maintain necessary process documentation for system users.
• Follow-up with business partners to ensure system enhancements meet user requirements and monitor solutions to ensure they are functioning properly.
• Support ongoing maintenance of system enhancements to ensure software is optimized.
• Troubleshoot and resolve performance issues with operating system, database and SQL.
• Assist with resolving Yardi Voyager helpdesk tickets by managing tickets submitted daily by system users, when needed.
• This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s manager at any time based upon company need.

To be successful in this role, you should meet the following requirements:

• Minimum 5 years of direct Yardi Voyager experience.
• Experience directly supporting Yardi Commercial Property and Investment Accounting modules to include writing custom reports and resolving issues in the SQL environment.
• Sound knowledge of Yardi YSR reporting and creating complex reports.
• Extensive knowledge of SQL within a Yardi environment.
• Preferably, knowledge of Yardi export functionality and creating data extracts using the same.
• Understanding of Yardi system architecture including Yardi Cloud environment configurations.
• Experience using Voyager to troubleshoot helpdesk tickets.

Candidate User Guide - India HTC - IND HSDI : IJP candidate user guide (service-now.com)

 HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 Issued by – HSBC Software Development India