HSBC Group

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Alternative Senior Manager – Operations Design and Delivery

Business: Asset Management

Principal responsibilities

• Designing and setting up new operating model related to portfolio/fund’s structure across Alternatives investment capabilities in close collaboration with Product, Investment functions as well as Investment Operations capabilities leads across alternatives investment products until full portfolio onboarding. It would include processes, resources, any 3rd party relationship, and infrastructure built.
• Supporting any change to existing operating models to reflect any new services, processes, and controls.
• Developing a global effective operation framework, including complexity ad risk assessment, and comprehensive documentation according to HSBC standards, for all operating models as a member of the Design and Delivery Operations team. The capabilities will be allocated according to capacity, expertise, and background.
• Contributing actively and on a continuous basis to end-to end process mapping in close engagement with functional architecture team, 1st line of Defence risk and controls and 2nd Line of Defence to get guidance, support, and assurance in the review of the output.
• Engaging with global fund services to take part of 3rd party providers relationship and the assessment of their product and technology services related to Alternatives capabilities (fund administrator, loan services, TA, Custodian, cash management solutions…) at the initial set-up as well as on an ongoing basis.
• Directly supporting Alternatives Operations Director in any inorganic initiative and potential transaction across countries and capability to participate to due diligence of a new counterparty from an operation perspective, build and assess the integration plan (impact and cost assessment, risk, and issues management)
• Leadership and teamwork: The role will require autonomy, initiatives, collaboration, and coordination with various stakeholders within Asset Management and Alternatives business across countries including Asia, UK and offshore service teams. There is opportunity of staff management as the team grows in time.
• Major Challenges (The challenges inherent in the role that require a continual test of the role holder’s abilities)- To ensure completion of tasks in a timely and diligent manner. To ensure timely and high standard interaction with client and service providers for any new project. To maintain a robust processing approach with ongoing improvement of process and documentation. To develop awareness of the business and infrastructure to ensure professional interaction and involvement.
• Role Context (The environment and operating conditions of the role including the extent of guidance and authority)- The position outlined by this job description may constitutes a “controlled function” requiring specific local financial authority approval. Therefore, the holder must ensure that their personal conduct complies in all respects with local regulations and laws.
• Management of Risk (Operational Risk / FIM requirements)- The role is aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations. The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation. This will be achieved by consistently displaying the behaviours required to support the Together We Thrive principles. The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring and by addressing any areas of concern in conjunction with line management and/or the appropriate department.
• Observation of Internal Controls (Compliance Policy / FIM requirements)- Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators. Understands, follows, and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.

• Working experience exposed to products (funds and mandates) from any European or any other local regulations like US, Hong Kong or Singapore, cross borders taxations and capital structure.
• Strong experience managing operational risk in a changing environment.
• Must show ability to communicate clearly on complex and diverse subjects and to maintain a high level of professionalism when dealing with clients, inves
• Degree qualification, preferably in Finance.
• Professional certifications (i.e. CAIA, CFA, ACA, ACCA, FRM…) and previous experience in alternatives investments products are distinct advantages, with a preference in Private Credit and/or Private Market capabilities.
• tors, and colleagues.
• Must possess effective project management, organisational and interpersonal skills with proven ability to work to deadlines in an efficient and accurate manner.
• Experience dealing with outsourced service providers.
• Commercially focus and client-centric
• Ability to understand and consolidate diverse and complex business information to translate into actions and propose operational and pragmatic solutions.
• Demonstrate collaborative and supportive working relationship with the other business departments and functions.　
• Fluency in English; other languages are an advantage

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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