HSBC Group

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of  Administration Business Analyst

Role Purpose:

This role is responsible for acting as the intermediator at the process of facturation and administrative follow up at diverse business processes regarding the staff, brands and atms topics. We look for a highly developed soft skills professional with advanced level of English.

Main Activities:

• This role will carry out some or all the following activities:

·        TPS Generation (raise requests in pioneer, meetings with global team for approval tracking.)

·        Follow up for RTB contract renewals (close contact with procurement, request PSR, approval tracking)

·        Generation of Risk acceptance and MSII (meetings with parties involved, closure tracking, present closure documentation, RMM documentation).

·        Resource administration (raise JIRA ticket for ctool, renewal TPS, onboarding tracking)

·        JIRA Tasks closure tracking

·        Archer engagement tracking and Task closure (pre contract tasks, meetings with vendors and technical team)

Qualifications Required:

Mandatory:

• +2 years of experience in an administrative role as business analyst or a joint between the business and other stakeholders
• +2 years following up tickets preferably in the IT industry, ATMs or Baking Network

·        Ability to work under pressure, for long periods either individually or as part of a team.

·        Ability to work with minimal supervision.

·        Excellent problem-solving skills and ability to manage to resolution.

·        Proactive and self-motivated.

·        Flexible, confident and open

·        Good communication skills to interact with various business and Local teams

·        Good communication skills to interact with global teams for third party follow up

Lenguage Level:

• English level – Advanced Conversational C1

Competencies

·        Work effectively with cross-functional teams to achieve business goals.

·        Provide autonomy and leadership.

·        Multitasking Communication skills

·        Strong Organizational capacity

·        Ability to prioritize and coordinate multiple, complex, competing demands/work.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

At HSBC we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance, and care.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC***