Job description
Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
The Tech Subject Matter Expert (SME)/Mortgage Scrum/Agile lead is responsible for providing subject expertise and guidance alongside the engineering function. The Tech SME has expert knowledge in one or more specific business domains products or applications. The Tech SME has niche skills and they are responsible to oversee the development, testing and implementation of the overall solutions for the business that leverage our technology.
As our Agile Lead you will:
Responsible for research analysis of complex data ensuring functional design of assigned projects are accurate
Participate in meetings with lines of business to identify their requirements and provide feedback to clients regarding business requirements to ensure technology applications support internal/external customer needs and products/services as provided by lines of business
Review business requirements with technology team to ensure understanding of project requirements
Participate in design discussions and ensure required functional specifications are delivered
Coordinate and provide estimates for technical projects and complete estimates for assigned component for projects, inclusive of timelines and project phases
Participate in and document data mapping for integration of systems, conversion and acquisition-related projects to understand how applications may need to change or be impacted by enterprise-wide initiatives, like regulatory requirements, other system enhancements or business initiatives
Ensure efficient and timely resolution of issues arising from testing or implementation to ensure expected performance. Ensure issues, incidences and questions are documented
Responsible for taking lead in resolving production incidents from functional point of view
Proactively taking lead for any application/functional fixes or wherever functional involvement would help them
For this role, HSBC targets a pay range between $100,400.00 and $150,600.00
The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.
At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.
Requisitos
You´ll likely have the following qualifications to succeed in this role:
Must have knowledge in Agile Project Management skills, including practical knowledge of Digital Jira, Confluence and Microsoft tools (ie: Excel, Visio, etc.)
Proven experience in project management; combined higher education and/or operational/business analytics/systems development experience
Strong Scrum Master Skills including be not limited to the following: Clearing obstacles, Establishing an environment where the team can be effective, Addressing team dynamics, Ensuring a good relationship between the team and product manager as well as others outside the team, Protecting the team from outside interruptions and distractions
Mortgage knowledge/experience highly desirable
Excellent communication skills and proven experience working in a team environment
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.
As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.