ID del contrato
Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Functions (GFs) play a vital role in supporting the bank’s Global Businesses and offer a broad range of career opportunities in areas from legal, risk and finance to human resources, sustainability, marketing and communications. Their operational and functional teams around the world help HSBC’s Global Businesses to operate efficiently and effectively on a day-to-day basis. They also focus on controls and governance to reduce risk and protect the Group’s reputation.

We are currently seeking a high calibre professional to join our team as an Assistant Investigations Manager

Areas and Accountabilities:

Impact on the Business
  • Coordinate data and information to share with industry investigators and law enforcement officials to develop cases to prosecute alleged suspects and recover of fraud losses. 
  • Develop new/changed incentive plans for assigned areas ensuring incentive plans are fair. Develop and implement new/changed policies and procedures for assigned areas. Ensuring proposed policies and procedures are beneficial to the organization. 
  • Design and implement a training program to develop new and incumbent employees in the detection, prevention and investigation of financial crime risk exposure to HBVN, especially fraudulent activity. Create and implement departmental policies and procedures, including ensuring that incidents are processed in an accurate and timely manner to meet compliance and regulatory guidelines.
  • Financial crime risk prevention and awareness training.
  • Financial crime MI and reporting requirements to Group/ regional offices 
Customer / Stakeholders
  • Liaison with law enforcement agencies and other government, banking and security contacts.
  • Effectively manage the whole financial crime investigation end to end process including - prevention, detection, investigation and reporting processes.
  • Assist investigators in developing case-specific strategies to facilitate recovery or prosecution of the incident. Ensure law enforcement complaints are filed to facilitate recovery of Company assets.
  • Resolved escalated issues for customers or other HSBC departments using investigative skills to research and provide quick resolution. 
Leadership and Teamwork
  • Lead and develop an effective team through communication, performance management, development plans and reward/recognition practices. Cultivate an environment that supports diversity and reflects the HSBC brand. 
  • Responsible for direct supervision and workflow coordination, including quality of assigned team 
  • Will look to become a Subject Matter expert in all Financial crime matter including but not limited to money laundering & counter terrorist financing, trafficking (drugs, arms, wildlife, human), bribery, corruption, tax evasion, insider trading and market manipulation.
  • Manages a team of investigators and is responsible for overseeing day-to-day execution of the investigation process. The assistant manager is also responsible for reviewing case inventory to ensure accurate, timely, and compliant work-product, and to identify and address any additional needs, and training opportunities for staff
Operational Effectiveness and Control 
  • Diversified in the strategic analysis and prevention of all financial crime types and criminal patterns. Monitor the effectiveness of existing rules and queues to improve detection/prevention strategies
  • Responsible for monitoring fraudulent activity, being familiar with the characteristics and criminal patterns associated with all fraud types, conducting link chart analyses to identify trends and creating and implementing strategies to combat fraud losses and/or exposure to a specific fraud type including monitoring the performance of suggested strategy. 
  • Monitor thorough completion, account investigation by staff and provides constructive feedback to include performance improvement if applicable. 
  • Monitor key department indicators (qualities, prevention, detection, fraud setup, recovery) and makes recommendations on areas of opportunity. 
  • Initiate and maintain knowledge-share of current organizational activities and/or issues impacting all Financial crime and Fraud risk investigation units.
  • Coordinate information gathering and sharing with other Fraud units to improve processes and fraud prevention. 
Postulación
Certifications, Qualifications and Experience:
  • Experience in local law enforcement agency policies & procedures.
  • Strong knowledge of investigation and credit underwriting policies.
  • Ability to exercise discretion and confidentiality, adhere to established deadlines and deal with difficult customer and suspicious activities
  • Two to four years’ experience in Financial crime compliance, fraud, credit card or banking operations required. 
  • Must possess interpersonal skills and have the ability to be persuasive and make accurate conclusions. 
  • Must have demonstrated leadership and organizational skills. Must have proven business writing skills and the ability to proofread and edit written text.

You’ll achieve more when you join HSBC. 

http://www.hsbc.com/careers 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited