Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Assistant Sales Quality Manager - IWPB BRR UTILITY HBCN SQ.
Principal responsibilities
Managing the day-to-day activities, including case review, MI, reporting and collaborating with SQ onshore team by ensuring that priority are addressed and ensuring the relevant training and support is provided.
Communicating relevant information to key stakeholders locally.
Identifying issues and risks and escalating those appropriately.
Managing and enhancing relationships with appropriate internal contacts to ensure that best practice, issues, concerns and learning points are shared and fed back to appropriate parties.
Identifying opportunities to continuously improve the service provided, referring to senior management where appropriate.
Other activities assigned by line manager.
Requisitos
At least 6 years’ experience in a variety of banking areas and functions.
Appropriate local certifications for Sales/Risk roles preferable.
Qualification in Financial Planning preferable.
Good knowledge of information and data security, Asset and Wealth management, Financial Services/industry/products/regulation with a strong risk sense.
Communicate at all levels with confidence (written and verbal).
Good working knowledge of banking systems related to sales/ operation and project management.
Comprehensive knowledge and understanding of sales compliance and regulatory requirements and application in a holistic planning approach.
Good organizational skills and the ability to understand urgency and prioritization when required.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.