HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Analyst - GAC WPB AMH DATA ANALYTICS.

Principal responsibilities

• Collaborate with business, work independently to perform customer analysis, design customer journey and develop different data/CRM solutions with business impact.
• Highly sensitive to state of business and anticipative of business problems and priorities.
• Explore the data and Conduct quantitative analysis to ascertain root cause of business' issues, identifies opportunities and effective targeting for business growth potential.
• Through data analytics, design end-to-end customer engagement journey with omni-channel strategy to drive target business outcome.
• Collaborate with different teams to ensure the successful implementation of analytic solutions/customer journey with well defined performance measurement.
• Ensure timely and quality analytics deliverables to satisfy business needs effectively under the dynamic business environment.
• Sharing knowledge and good practice, working collaboratively with different parties to create a productive, diverse and supportive working environment.
• Adhere to policy, procedures and control requirements applicable to day-to-day working, exceptional and project activities. 

• University degree in in Statistics, Mathematics, Computer Science, Information Systems or other related discipline.
• Minimum 2 years' working experience in data analytics, customer research or performance marketing.
• Proven experience in driving analytics strategy and business results.
• Familiarity with various analytics tools/languages, such as SQL, Python and Tableau.  Knowledge of Big Query, Google Cloud or visualization tool is a plus.
• Ability to communicate with impact, with the capacity to ensure complex information is articulated in a meaningful way to a wide and varied audience.
• Effective communication, interpersonal, organizational, problem solving, presentation skill and strong business acumen.
• Solid knowledge of advanced analytics and ML techniques, experience in digital and channel data is an advantage.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.