HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst

In this role, you will: 

• Oversee and the execution of business initiatives and activities in support of business area aims. Change Implementation for projects that are out of scope.
• Provide SME (Subject Matter Expert) support on Business Risk related matters of risk identification, mitigation, governance, insights and control activities.
• Participate in all business and Archer planning activities where we require all tasks to be completed.
• Meet the requirements of the risk governance framework as well as ensuring the appropriate messaging, key risks are escalated through the appropriate business forums.
• Model risk governance activities to be carried on regular basis (quarterly/yearly)
• Roles and responsibilities of TPEM delegate to be carried out on various engagements in space of AI, Voice Biometrics, Speech Science.
• Supporting activities evaluating various technologies for ISA, FSA for legal and business continuity functions.
• Perform, evaluate, and communicate thorough quality assurance and and governance in Archer at every stage.
• Facilitate & support senior management decision making by use of management information, performance information, stakeholder feedback and HSBC strategy.
• Participation in forums and committees to represent view of business area
• Participation in devising and monitoring of internal governance activities
•  Working with external service providers to manage or evaluate their provision, monitor their performance and ensure service level agreements are honoured .
• Ensure accurate monthly billing of Vendor invoices.  And continuous catch up with Vendor spocs for any discrepancies.
• Submission of monthly accruals for different regions and take timely action for accrual releases.

To be successful in this role, you should meet the following requirements: 

• Experience: Minimum of 8 years of experience with Business Analytical and Operational skills.
•  Experience on Governance tools .
•  Full hands on understanding of Excel and power point presentations.
• Excellent leadership and organizational skills.
• Strong problem-solving abilities.
• Flexibility to understand regional and global business continuity policy.
• Effective communication and stakeholder management skills.
• Experience in the contact centre or telecommunications industry.  

You’ll achieve more when you join HSBC.

www.hsbc.com/careers  

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India