HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of CONTENT DESIGNER COPYWRITER.

Business: HK Global Transformation

Principal responsibilities

• Create, write, and design clear, concise, and user-centric content in English and/or Chinese for HSBC Hong Kong’s digital products, including the mobile banking app and online banking.
• Collaborate closely with UX designers to co-create the user experience, considering content structure, hierarchy, layout, navigation, accessibility, etc.
• Develop UX copy that guides user through our digital products, ensuring clarity, consistency, and a seamless user experience.
• Actively participate throughout the design process, from initial concept, prototyping, and iteration to final implementation, to deliver best-in-class user experiences.
• Communicate and collaborate effectively with business and tech stakeholders to align content with business goals and technical requirements.
• Support user research initiatives to understand user needs and behavior, and incorporate findings into content strategy and design.
• Ensure all content accurately represents the brand and adheres to brand guidelines, tone, and style.
• Manage and curate content to ensure it is up-to-date, relevant, and consistent across all digital platforms.

• Bachelor’s degree in marketing, Communications, Translation, Journalism or other related disciplines.
• Proven experience as a Content Designer, UX Writer, or similar role.
• Strong writing, editing, and proofreading skills in English and/or Chinese, with a keen
• eye for detail.
• Familiarity with UX design principles and collaboration with UX teams.
• Profound understanding of best practices and trends regarding digital, banking, finance, and investment products.
• Excellent collaboration skills, with the ability to work effectively in cross-functional teams.
• Strong organizational and time management skills, with the ability to manage multiple projects simultaneously.
• Good verbal communication skills in English.
• Candidates who are proficient in both English and Chinese will be prioritized.

HSBCLL/GZ*

About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***