Descripción
If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Data & Analytics D&A Team Leader
We are seeking a highly motivated and experienced Data & Analytics (D&A) Team Leader to lead our D&A team in Mexico City. The successful candidate will have strong leadership skills, and a proven track record in building and managing high-performing teams. They will be responsible for enabling the business's growth and risk strategy by using data to provide insights, leveraging the latest in analytics tooling and technology to improve customer experience, and fostering a data-driven culture within the organization.
Main Activities:
- Leverage internal and external data sources to better understand customer journeys, improve services, and enhance end-user experience.
- Drive the adoption of new and emerging analytics technologies to enhance the team's capabilities and deliver innovative solutions to the business.
- Manage relationships with key stakeholders, ensuring alignment of D&A initiatives with business objectives and priorities.
Requisitos
- Bachelor's degree in a relevant field (e.g., Data Science, Computer Science, Statistics, Finance, or related discipline); advanced degree preferred.
- Minimum of 5 years of experience in data and analytics, sales intelligence, or equivalent and at least 3-5 years in a leadership role.
- Proven track record in building and managing high-performing teams, with experience in both analytics and machine learning.
- Strong strategic thinking and problem-solving skills, with the ability to translate complex data into actionable insights.
- Excellent communication and interpersonal skills, with the ability to effectively manage relationships with stakeholders at all levels of the organization.
- Experience in the financial services industry, with a strong understanding of risk, regulatory, and growth strategies.
- Autodidact
- Proactive
- Teamwork
- Effectively communicating
- Inquisitiveness
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
At HSBC we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance, and care.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Electronic Data Process Mexico Private LTD***