Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Delivery Manager

Principal responsibilities

  • Project Managers are required to lead change initiatives, and manage stakeholder and senior management relationships. They work largely unsupervised and are expected to exercise independent initiative and judgement in proactively overcoming obstacles to success, dealing with uncertainty and changing circumstances, such as interdependencies, opportunities or risks. They are expected to adopt an agile and flexible approach to their work and an outstanding level of professionalism and conduct.
  • Plans effectively around delivery constraints and optimizes the plan to maximize benefits and minimize risk. Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in the change frameworks
  • Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle.
  • Collaborates and builds positive stakeholder relationships, providing regular updates, obtains buy-in from the project sponsor, Steering Committee and other stakeholders for all key project plans, commitments, and changes including requirements
  • Analyses management reports, and derives insights to drive the right business decisions
  • Manages Change Adoption to ensure the change lands well and sticks, contributing to benefits realization.
  • Produce well-defined project plans, identifying the key milestones and assigning responsibilities / resources in line with the Global Transformation Project Management Framework.

    Requisitos
    • Solid stakeholder management skills with a consultative approach to engaging with internal clients
    • A strong team player, proven team leadership potential. Understanding of the project lifecycle
    • Business Transformation Frameworks and best practice techniques. Agile / scrum methodologies of project delivery
    • Understanding of key activities for Change Adoption. Knowledge of project management tools such as Clarity/JIRA/MS Project
    • Domain knowledge on any of the following: Retail Banking, Commercial Banking, Risk, Compliance, Payments- Understanding of the purpose, value, culture and fundamentals of Global Transformation
    • Relevant experience with complex projects across countries or region
    • Understanding of the banking and/or financial services industry and/or shared services organizations. Delivering significant change and collaboration with stakeholders across locations
    • Experience in project tracking (setting up project plan, managing risk and issue log, reporting and governance)
    • Experience in Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications through to training the final user
    • Experience with transformation changes Design & Initiation (D&I) is an advantage

    You’ll achieve more at HSBC

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

    HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

    ***Issued By HSBC Electronic Data Processing (India) Private LTD***