Job description
Digital Business Services (DBS)
Our GCIO organisation plays a critical role for the bank. This team partners with the businesses to build the platforms, systems, and products that our customers use every day. We keep people’s money and data safe, and are at the forefront of driving innovation for our businesses, customers, and colleagues.
We are currently seeking an experienced professional to join our team.
We’re looking for a seasoned Digital Product Manager (CIB) to lead end-to-end delivery of cutting-edge fintech products across commercial banking, payments, and trade finance. Reporting to Head of GBA & Regulatory Engagement in HBCN, in this role, you’ll craft the product vision, drive cross-functional execution, and scale digital solutions that reshape corporate banking. You will be the catalyst for innovation as well — partnering and coordinating with fintechs, payment networks, and trade platforms to come out innovative solutions for enabling business growth.
In this role, you will:
· Strategic Digital Product Leadership: Define and execute digital product strategy and roadmap for corporate banking, payments, and trade finance—aligned with business goals, compliance, and risk policies. Monitor industry trends (e.g., real time rails, SWIFT/ISO20022 updates, blockchain innovation) to drive product differentiation.
· Digital Product Lifecycle Management: Lead product development from ideation to launch and continuous optimization. Oversee digital customer experience, cross-functional execution, user acceptance, and KPI performance measurement, and continuous optimization.
· Innovation & Partnerships: Design fintech-first solutions (e.g. digital wallets, CBDCs, programmable payments, AI-driven trade tools). Identify, onboard, and co-create with fintech partners, payment schemes, and trade platforms.
· Stakeholder Engagement & Governance: Collaborate with business, technology, operations, compliance, and risk teams. Drive stakeholder alignment in global, matrixed environments.
· Customer Focus and Support: Proactively engage with customers to gather feedback and drive continuous product improvements to meet evolving customer needs.
· Conduct market research, monitor industry trends and standards, client needs analysis, and competitor scanning in corporate banking, payments, and trade finance to uncover opportunities.
· Define digital product requirements—user stories, UX flows, acceptance criteria, user feedback loop mechanism, continuous optimization—and manage backlog using Agile methods (Scrum/Kanban).
· Develop and oversee MVPs, pilots, and full product rollouts; iterate the product/prototype based on KPI tracking and continuous optimization (e.g., transaction volumes, adoption, retention).
· Forge and manage partnerships with banks, industry, fintechs, payment networks, and global trade platforms to drive product adoption and expansion.
· Enable go-to-market efforts: support sales teams with product demos, training, go-to-market support and collateral.
Requisitos
To be successful in the role, you should meet the following requirements:
Education
· Bachelor’s degree (or above) in computer science, Information Technology, or a related field. An MBA or equivalent business qualification is a plus.
Experience
· 8+ years in digital product roles within corporate/commercial banking, transaction banking, payments, or trade finance.
· Proven track record in fintech industry/area: At least 3 years of experience in product management or a related role, with successful fintech projects.
· Experience in managing digital banking products: Proven experience in managing the development, launch, and lifecycle of digital banking products within a regulated environment. Understand regulatory frameworks and compliance requirements specific to the banking and financial services industry.
· Familiarity in managing strategic partnerships and leveraging them to accelerate product roadmaps.
· Strong stakeholder influence and communication skills in global, cross-functional settings.
Technical Skill
· Domain Knowledge: In-depth familiarity with SWIFT, ISO 20022, real-time payments, FX systems, and digital wallets. Proficient in TradeTech platforms, including blockchain/DLT, AI-driven automation, and electronic document workflows for trade finance
· Technical Engineering: Comfortable working with REST/SOAP APIs, microservices setups, cloud-native systems, and managing distributed systems
· Innovation & Emerging Technologies: Understanding of foundational techno constructs—blockchain ledgers, smart contracts, CBDCs—especially for cross-border payments and trade automation: Applies machine learning for predictive fraud, intelligent chatbots, process automation—in enhancing transaction trust and operational efficiency.
· Data & Analytics Proficiency: Able to apply statistics, probability, and financial modeling to assess product viability
Language
· Fluency in English and Mandarin Chinese (written and spoken) is required.
Cultural Fit
· Understand Chinese business environment and familiar with cross-location, multiculture collaboration in an international organization.
Preferred Qualification
· Familiarity with Chinese financial regulators (e.g. NFRA, PBoC, CFETS) and their technology-related requirements.
· Proven success in leading large-scale digital transformation projects in the banking sector.
· Strong project management skills, particularly in business project management, with experience overseeing cross-functional initiatives that align technology strategy with business outcomes.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /TZ
Issued by HSBC Bank (China) Company Limited