HSBC Group

A Career with HANGSENG-CN

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages./KG

Being rooted from Hong Kong for over 9 decades, Hang Seng's Wealth and Personal Banking (WPB) grows with our community and partners across mainland China and Hong Kong, providing world-class solutions to our retail customers in everyday banking, lending and wealth through seamless platforms and services.   

 To apply for a position in the Hang Seng China, all applicants or staff of third party vendors must read and acknowledge the following Personal Information Protection Policy for Job Applicant and Third Party Vendor's Staff carefully. 

职位申请人及非职员工作人员个人信息保护政策

Some careers open more doors than others. 
If you’re looking for a career that will unlock new opportunities, join us and experience the possibilities.

Principal responsibilities

• Establish and strengthen relationship with existing Prestige (“PSE”) and Prestige Private (“PP”) customers to build and enlarge the customer portfolio by providing retail banking services, quality after-sales services and encouraging MGM from existing customers.
• Achieve various business expectations assigned by management by exploring new affluent customer segment and providing a series range of retail banking services including general banking services, wealth management solutions and protections.
• Grow customer portfolio AUM by offering excellent services to customers to increase the share of wallet of the existing customer relationship.
• Provide excellent sales and services to maximize customer satisfaction by ensuring PSE and PP customers’ orders / requirements are executed / met in a professional manner and ensure the whole sales process is compliant.
• Facilitate common customer’s service needs within HACN’s cross-border service scope and local regulatory requirements.
• Satisfy customer’s financial needs e.g. by conducting financial planning discussions and reviews with customers, communicating with relevant department to offer the customers customized products.
• Co-work with ZM, SBMs, IS, IC, and counter teams to satisfy customers’ financial needs.
• Ensure strict compliance with external regulations and internal policies / guidelines issued by HACN CVM, Branch Network, INA, CMP, Risk, etc during sales process and daily operations.
• Ensure to conduct products sales and service processes by adhering to internal/external requirements and guidelines
• Ensure all compliance, control measures and conduct operational risk management for business development force are undertaken

• University graduate in Business Administration, Finance, Risk Management or related discipline
• 5 -10 years' related experience
• Able to work under pressure and independently
• Strong learning and organizational ability