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Some careers shine brighter than others
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity:
We are currently seeking Endpoint Engineering SME to join the End User services, Workspace Engineering team. The team is responsible for engineering and automating all aspects of End user devices including, Windows 11, macOS, eLux and virtualisation technologies used within HSBC including updates and lifecycle management. This also covers the technologies supporting the end user devices, (including, but not limited to, Citrix Virtual Apps/Desktop, Citrix NetScaler, Citrix Cloud/DaaS) with workloads hosted on VMware and Microsoft Azure, JAMF, SCOUT, MECM and Intune MDM and whilst using automation technologies, such Jenkins and Ansible.
This role presents an opportunity to be actively involved in shaping and defining the End user devices strategy, management infrastructure, image components, update strategy and telemetry data for a 300k+ devices in the estate across 26 countries.
What you’ll do:
- Be delivering the overall End user devices solutions including OS, configuration, infrastructure and some applications to provide an outstanding experience to connect to the HSBC environments.
- Continuously optimise the supporting management infrastructure and tooling including inventory and telemetry data.
- Use automation and DevOps tooling to deliver updates and configuration changes across the estate at speed and reliably.
- Contribute to the team and organization strategy and goals working collaboratively and demonstrating a commitment to shared success.
What you need to have to succeed in this role:
- Need to be proactive, possess an outgoing personality, self-motivated and be able to work independently and under pressure with good understanding of the financial services business to translate business needs into appropriate IT solutions.
- Strong communication skills to be able to collaborate and influence stakeholders and vendors to meet new business requirements and functionality.
- Demonstrate experience of engineering solutions in a large-scale end user device estate
- Experience with some of the automation and DevOps tooling (Ansible, Jenkins, GitHub, Splunk, Azure DevOps, Terraform, PowerShell, etc.)
- Demonstrate experience delivering business requirements on Windows, mac and eLux OS and supporting infrastructure in an enterprise scale.
- Experience in building a range of services in Azure using Infrastructure-as-a-code methods including virtual desktops, Citrix Cloud/DaaS service, Infrastructure build and configurations of a variety of services including Compute & Storage, Microsoft modern endpoint cloud services
- Demonstrate experience of Windows365, Autopilot, Intune, MECM, OSD TS, Active Directory, Group Policy management and Intune policies.
- Have awareness on Cybersecurity, risk and compliance governance and how this can translate to the technology stack within End user services environments
What we offer:
- Competitive salary
- Annual performance-based bonus
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN).
- Corporate parties & events
- CSR initiatives
- Nursery discounts
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
- Online behavioural test (for external candidates only)
- Telephone screen (for external candidates only)
- Job Interviews with the hiring manager
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com