ID del contrato
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
What you’ll do
- Provide HR Administrative Support in processes such as Onboarding, Exit, Personal & Employment Data Changes, Time & Absence, Reference Letters
- Manage employees' queries - ensure they are correctly interpreted, understood and resolved in a timely and professional manner
- Ensure that each work is completed in accordance with established procedures and standards
- Ensure that fraud / errors / (if any) are identified and escalated in accordance to the procedures in a timely manner
- Agreed volume of work is handled contributing to the achievement of the unit / department / center performance target
- Exhibit ownership of the business
- Deliver performance that meets or exceeds agreed service metrics.
- Manage internal and external quality to the highest level
- Exceed customer's expectation by providing exceptional service or implementing a sustainable solution
- Develop own understanding of how you and your role impact on the customer experience 6 – months contract
What you need to have to succeed in this role
- Advanced French, Advanced English
- Knowledge of HR systems, tools and solutions
- Excellent organization, communication and interpersonal skills required
- Customer service orientation
- Ability to learn quickly and transfer knowledge appropriately
- Strong analytical skills, attention to details
- Good problem-solving abilities
- Ability to build reports with and relate to a wide range of people
What we offer
- Competitive salary
- Annual performance-based bonus
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN).
- Corporate parties & events
- CSR initiatives
- Nursery and kindergarten discounts
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
- Online behavioural test (for external candidates only)
- Telephone screen (for external candidates only)
- Zoom interview with the hiring manager
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com