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If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our global team in the role of IKP Support Engineer (SRE) at Hybrid Integration Platform. Hybrid Integration Platform is one of the platforms that constitutes The Enterprise Infrastructure Area within IT function. The function powers the platforms that enable our internal clients to operate efficiently, securely, and with insight to accelerate the internal customer journey, increase service agility, and improve resilience. IKP Team provides containerization capabilities to our internal customers around the globe. IKP Support Engineer (SRE) will join the IKP Team to help to build, scale and maintain our IKP infrastructure. The best candidate will be responsible for ensuring the reliability, performance, and scalability of our systems, automate processes, and troubleshoot issues in production environments around the globe.
What you’ll do
- Ensure the reliability, availability, and performance of the infrastructure platform.
- Collaborate in diagnosing and resolving IKP infrastructure issues.
- Support the deployment, configuration, and maintenance of Kubernetes platform.
- Troubleshoot and resolve incidents, performance issues, and integration failures. Perform root cause analysis and implement reliability improvements.
- Provide 24x7 support as part of an on-call Rota. Weekend support is required.
- Plan duties and the other administrative tasks for a team in line with Polish Labor Code.
What you need to have to succeed in this role
- Solid technical knowledge and experience with Kubernetes administration. 3+ years of hands-on experience with Kubernetes administration. Strong knowledge of Kubernetes concepts and operations and troubleshooting tools. Understanding of containerization and orchestration. Experience with Unix administration skills. Experience with Service Meshes is a plus.
- Understanding of ITIL processes and automation skills. Incident, Problem, Change Management processes are used at the bank to keep our changes safe and to learn from mistakes. Familiarity with infrastructure as a code.
- Strong analytical and communication skills. You must know how to analyse data from logs and monitoring dashboards and communicate with the other teams the issues and problems to improve resilience. You must be able to work effectively within a team and across different teams.
- Proficiency in English. We are a diverse company. Ability to communicate on a business level with everyone is a must.
What we offer
- Competitive salary
- Annual performance-based bonus
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN).
- Corporate parties & events
- CSR initiatives
- Nursery discounts
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
- Online behavioural test (for external candidates only)
- Telephone screen (for external candidates only)
- Job interview with the hiring manager
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com