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Some careers shine brighter than others
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.


Your career opportunity:
HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of LDAP Engineer at Hybrid Integration Platform. Hybrid Integration Platform is one of the platforms that constitutes The Enterprise Infrastructure Area within IT function. The function powers the platforms that enable our internal clients to operate efficiently, securely, and with insight to accelerate the internal customer journey, increase service agility, and improve resilience.


What you’ll do:
    • Work with ForgeRock Directory Services, including Multi Master replication Setup, Configuration, Schema, Password Policies, Access Control lists and Uniqueness enforcement and provide technical guidance, Level 2 and 3 support for ForgeRock Product Directory Services.
    • Work with SSL certificates (LDAPs), renewals and support middleware application configurations.
    • Develop and deploy the scripts required for day-to-day operations and automation of the same using DevOps tools.
    • Patching/Deployment of the Directory Services using Containerized solution, using DevOps tools; drive deployment consistency by providing automation and configuration management services to the products.
    • Work with AWS cloud and Internal Kubernetes containers.
    • Troubleshoot the application user issues using error logs, LDAP error codes, application logs and provide the solution, join and support the crisis calls across the global regions as necessary and weekend L3 supports.
    • Work with JIRA/Confluence tools for the Service Desk tickets and documentation, produce documentation to allow other engineers to use the solution and enhance it as necessary.
    • Engineer global scale Application Identity Management solutions supporting tens of millions of users and entries and across business units and geographies.


What you need to have to succeed in this role:
    • Expert on mission critical Identify Management infrastructure components such as ForgeRock Suite (DS, AM, IDM) and Web/mobile authentication and authorization disciplines on a global scale. Fluent on multi-master topologies, replication and configuration management of Directory and Identity Management Technologies. 
    • Deep technical expertise on LDAP(S), HTTP (S), SSL_TLS, Kerberos, SAML, JWT protocols and technologies as well as Linux and Unix. Experience in Shell/PERL/Python and DevOps technologies (Git, Jenkins, Nexus, ..).
    • Experience in providing production support and troubleshooting LDAP issues as well as providing solutions and engaging vendors.
    • Experience on Product lifecycle management – patching, technology currency.
    • Working knowledge of multiple middleware disciplines (Web Servers, Application Servers, Messaging and Application Lifecycle Management) as well as Load Balancers and proxy services and technologies. Understanding of Cloud technologies (AWS, GCP) and Containers is desirable.
    • Excellent communication skills with ability to describe complex technical scenarios in a concise manner, both verbally and written, and articulating the content depending on the audience.  Ability to work within international environment, and across cultures. Good analytical skills.
    • Interpersonal and organizational skills.  Ability to work independently, take responsibility for variety of tasks and be a self-learner.  Pro-activeness, punctuality, confident and delivery focused, team player and adaptable to change.  Ability to work under time and stress pressure.

What we offer:
    • Competitive salary
    • Annual performance-based bonus
    • Additional bonuses for recognition awards
    • Multisport card
    • Private medical care
    • Life insurance
    • One-time reimbursement of home office set-up (up to 800 PLN).
    • Corporate parties & events
    • CSR initiatives
    • Nursery discounts
    • Financial support with trainings and education
    • Social fund
    • Flexible working hours
    • Free parking


If your CV meets our criteria, you should expect the following steps in the recruitment process: 
    • Online behavioural test (for external candidates only) 
    • Telephone screen (for external candidates only) 
    • Job Interviews with the hiring manager


We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com 

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