ID del contrato
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential.
Your career opportunity
What you’ll do
- Handle all queries accurately to achieve agreed quality standards and targets.
- Ensure that all tasks are completed in accordance with established procedures and standards.
- Identify and escalate potential showstoppers.
- Proactively escalate to the Line Management any issues / transactions that would impact service delivery or potential loss to the bank.
- Respond to mails/queries related to process timely with a cc to the Line Manager.
- Act as a team worker.
What you need to have to succeed in this role
- Commercial orientation combined with a customer driven approach.
- IT literacy.
- Professional experience in shared services environment would be an asset.
- Strong interpersonal, communications and organizational skills.
- Ability to work within international environment and under time pressure.
- English B2.
- German B2.
- Other language as an asset.
What we offer
- Competitive salary
- Annual performance-based bonus
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN).
- Corporate parties & events
- CSR initiatives
- Nursery discounts
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
- Online behavioural test (for external candidates only)
- Telephone screen (for external candidates only)
- Job interview with the hiring manager
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com