ID del contrato


Some careers shine brighter than others
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity
We are looking for a highly motivated SRE Engineer with strong hands-on experience in application support service management production stability and DevOps practices the role primarily focuses on the platform is compile with the global, regional and market specific controls, while ensuring reliability performance automation, operational excellence across environments and continuously focusing on observability of the platform.
Toil Reduction - Continuously eliminate manual operational work through AI-powered runbooks, automated pipelines, and intelligent guardrails - freeing the team to focus on higher-value stability initiatives.
The candidate will work closely with cross functional teams to deliver stable, secure, and high performing applications.

What you’ll do
Support, maintain, troubleshoot an enhanced enterprise applications built using Java and related technologies.
Participate in application enhancement deployment release activities, maintenance, and production support. Troubleshoot application infrastructure and production issues across distributed systems.
Own production incidents end to end including triage impact assessment stakeholder communication resolution RCA and follow up actions.
Build and maintain CI/CD pipelines for automated build testing deployment and release processes. Collaborate with DevOps and infrastructure teams to improve deployment automation and environment stability. Work with cloud and containerized environments to support deployments environment stability and operational efficiency.
Perform performance tuning debugging and optimization of applications and services.
Drive continuous improvement initiatives focused on reliability automation observability and operational excellence.
Maintain strong technical documentations including runbooks deployment guides troubleshooting steps and post incident reports.
Collaborate effectively with global stakeholders and team across different time zones.

What you need to have to succeed in this role
Proven experience in production/application support for business-critical systems, with strong troubleshooting and prioritization skills.
Strong hands-on experience in Java application support and development with knowledge of Spring Boot, REST APIs and microservices architecture.
Good understanding of SQL and database technologies such as MySQL, PostgreSQL, Oracle, or MongoDB.
Experience with CI/CD tools such as Jenkins, GitHub Actions, GitLab CI or similar.
Hands on exposure to DevOps and automation practices. Experience working with Docker, Kubernetes, and containerized deployments.
Experience with monitoring and observability tools like Grafana, Prometheus, ELK, Splunk.
Familiarity with Linux/Unix environments and scripting knowledge in Shell, Python or Bash.
Understanding of ITIL processes like Incident Management, Problem Management, Root Cause Analysis, Release Management, and Production Support processes.
Ability to work independently in a fast-paced environment with strong ownership and accountability. Experience improving operational maturity (monitoring strategy, alert quality, postmortems, reducing MTTR).
Strong ownership mindset: track actions to closure and ensure outcomes are properly evidenced and documented.

Nice to have
Solid knowledge of derivatives trading systems and the trade lifecycle (front-to-back understanding) is definitely a plus!

What we offer

The pay range for this role is 15 109 PLN - 22 658 PLN (monthly, gross).

Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.

We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.


Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN).
Cafeteria platform
Employee assistance program
Additional contributions to PPK scheme
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours 
Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:
Online behavioural test
Telephone screen
Interview with the hiring manager

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
 
If you have a need that requires accommodations or changes during the recruitment process, please let us know.

We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com