HSBC Group

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Gestor de Incidentes de Seguridad de la Información

Role Purpose:

Global Cybersecurity Operations (GCO) provides a coordinated suite of “Information & Network Defence” services responsible for detecting and responding to information and cybersecurity threats to HSBC assets across the globe and is under the management of the Head of Global Cybersecurity Operations. This includes dedicated functions for the Monitoring and Detection of threats within the global estate as well as Cybersecurity Incident Management and Response activities.  These two principal functions are supported by additional internal GCO capabilities in; Cyber Intelligence and Threat Analysis, Security Sciences and Client Engagement and Support Services.  Critical to the success of GCO is it close partnership with sister Cybersecurity teams, IT Infrastructure Delivery, and Global Business and Function clients. The overall GCO mission is placed under the purview of the Group Chief Information Security Officer (CISO).

The Information Protection Team (IPT) will act as a strategic response function across the Group on a 24x7x365 basis where existing Information Security controls fail.  This function is charged with efficiently and effectively handling Data related incidents resulting from high severity events and confirmed incidents.  The objective is to ensure containment of the issue whilst maintaining close liaison with relevant internal and external parties ensuring an effective risk treatment plan is in place.  This mission is critical to the protection of HSBC customers, the HSBC brand, shareholder value as well as HSBC information and financial assets.

Main Activities:

• The Information Protection Incident Manager is accountable for:  
• Managing the response to Data Breach events and incidents across the globe, taking responsibility for the timely mitigation of data related risks and cyber-threats.
• Coordinating the actions of multiple business units during the response to Data Breach events and incidents.
• Providing timely and relevant updates to appropriate stakeholders and decision makers during data loss incidents.
• Cultivating close working relationships with regional Data Protection Officers, Cybersecurity leads, Business Information Risk Officers (BIROs) and Risk Managers whose support and knowledge are vital in delivering the remediation of security data incidents.
• Maintaining a strong awareness of regulatory trends, legislation, and industry best practice.
• Triaging potential Data Breach events
• Adhering to any defined SLA’s
• Following detailed processes and procedures to analyse, respond to and/or escalate Data Breaches.
• Supporting information security incidents through to eradication and feedback lessons learned, in to improved cyber resilience.
• Identifying and developing new ideas to enhance our detection capability (Use cases) and mitigations (Playbooks)
• Reviewing and validating new Use Cases and Playbooks
• Supporting handovers to other teams and countries at the start and end of the working shift.
• Collaborating with the wider Cybersecurity (and IT) teams
• Identifying processes that can be automated and orchestrated to ensure maximum efficiency.
• Supporting engagement in support of HSBC Global Businesses and Functions to drive a global up-lift in cyber-security and information protection awareness.

Security and privacy acts, FFIEC guidelines, CIS and NIST standards.

Ability to speak, read and write in English, in addition to your local language.

Technical Skills

•  Good level knowledge of GDPR requirements and regulations
• Understanding of common operating systems and platforms
• Understanding of 3rd party cloud computing platforms such as AWS, Azure and Google.
• Understanding of common mobile platforms, such as Blackberry, iOS, Android and Windows.
• Knowledge and understanding of the thought processes, methodologies (Tactics, Techniques & Procedures) used by advanced adversaries, including criminal and nation state adversaries, spanning multiple aspects of the security domain.
• Knowledge of common log management suites, Security Information and Event Management (SIEM) tools, use of “Big Data” and Cloud-based solution for the collection and real-time analysis of security information.
• Ability to produce key performance indicator (KPI) metrics for accurate and contextual evaluation of operational effectiveness as well as providing recommendations for control improvement and mitigating control adjustments.

 Industry Experience and Qualifications

• Candidates will be evaluated primarily upon their ability to demonstrate the competencies required to be successful in the role, as described above. For reference, the typical work experience and educational background of candidates in this role are as follows:
• 2-3 years of experience in similar cyber security analyst role
• Experience within an enterprise scale organisation; including hands-on experience of complex data centre environments, preferably in the finance or similarly regulated sector
• Industry recognised cyber security related certifications including; CEH, EnCE, SANS GLEG, GSEC, GCIH, GCIA and/or CISSP
• Formal education and advanced degree in Information Security, Cyber-security, Computer Science or similar and/or commensurate demonstrated work experience in the same

Competences

• Teamworking
• Communication

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

At HSBC we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance, and care.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Process Mexico Private LTD***