HSBC Group

Why join us?

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Global Head of Cash and Liquidity Management Operations.

What you'll do:

Principal responsibilities:

• The Head of Global Head of Cash and Liquidity Management Operations role will be accountable for the leadership and delivery of Cash and Liquidity Management service to businesses in HSBC, including Markets Treasury . The role holder will be responsible for ensuring high standards of service delivery across cash management and related processes, managing relationships with the business and internal service providers and representing in risk governance forums.
• The role is directly responsible for a team  across multiple locations and the execution of cash management processes which are critical to the firm’s liquidity management.  Multiple HSBC businesses are dependent on the complete, accurate and timely execution of cash management processes and the role holder is expected to ensure high standards of service delivery.
• Strategic leadership is an essential part of the role, with a Change the Bank agenda that seeks to continue to enhance cash management processes to continually improve service delivery.  The role holder wil be required to manage the CTB budget within limits, ensuring spend is effective, aligned to agreed business objectives and benefits are clearly articulated.  Similarly, the role holder will be accountable for a run-the-bank budget and is expected to demonstrate an awareness of the AOP (Annual Operating Plan) and projected spend and take action to communicate and manage variances.
• Delivering internal and external client service excellence, working in partnership front-to-back across HSBC.

Strategy and Transformation:

• Create and update a long-term vision for Cash and Liquidity Management Operations, factoring in strategic business objectives.
• Lead the Change-the-Bank agenda for Cash and Liquidity Management.  Understand business objectives, translate them into operational change requirements and create a compelling investment pitch with clearly articulated benefits.
• Partner with Technology to develop target functionality, geographical scope and cost estimates for technology initiatives.
• Sponsor change agenda for strategic implementations to improve client experience.

Cash Management:

• Leading and implementing the strategy for the cash management operation within Markets and Securities Services.
• The role holder sponsors strategic programmes to centralize, standardize and optimize Cash & Liquidity Management technology and processes.
• Drive front-to-back opportunities to improve funding projection accuracy to support Markets Treasury’s mandate to achieve optimal funding balances at the end-of-day, with deficits financed and surpluses lent out to minimise costs and maximize interest income.
• Management of the operational risks and KRIs associated with the Cash Management function to ensure inherent risks are identified and controls are designed, implemented and operating effectively to reduce residual risk.
• Deliver measures to optimise the management and utilisation of intra-day liquidity, improving settlement certainty by identifying liquidity stresses and working with the Markets Treasury business to manage these to acceptable levels.
• Ensuring compliance with all relevant Regulatory requirements in particular: Intraday Liquidity (PRA Supervisory Liquidity Review Process) within Cash and Liquidity Management and Sanctions.

What you will need to succeed in the role:

Requirements:

• Working knowledge of the fundamentals of payments, cash management and liquidity risk.
• Strong knowledge of the external environment – regulatory, political, competitors, innovation etc.
• Proven experience of positive, challenging interactions with Senior Management and business leaders.
• Proven ability in working across multi-disciplinary and multi-cultural, diverse work environments.
• Strong analytical background. Track record of working with large and complex data sets.
• Successful experience in developing and retaining critical talent and building an effective leadership team.
• Proven ability to articulate complex issues concisely.
• Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels.
• Strong team leadership skills, particularly with regards to coaching and developing team members.
• Excellent presentation, communication and interpersonal skills.
• Strong can do attitude, high level of motivation to solve difficult problems, meet aggressive deadlines and targets.
• Well-developed planning, time management and resource management skills.
• Tenacious in approach with the ability to challenge the norm / present viable alternative approaches.
• High level of drive and motivation to ensure successful delivery of complex transformational initiatives.
• Outstanding organizational and planning skills in order to cope with multiple large-scale responsibilities.