Job description
HR Operations Manager
GCB 5
Some careers grow faster than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Offering a diverse range of skills and jurisdictional experience across the full range of countries and territories in which our businesses operate.
We are now inviting qualified individuals to join the team in this specific role.
Principal responsibilities
The HR Operations Manager role will execute all elements of HR Operations and Professional Services for staff. HR Operations includes the processes, systems and customer service related to any HR activity that is considered scalable and repeatable.
Tasks and responsibilities of the job holder may include the following:
- Perform HR Delivery Services work including Workforce Administration, Payroll, Data Management, and all benefits administration etc.
- Ensure all activities adhere to prevailing HSBC and regulatory standards i.e. tax, regulatory reporting, etc.
- Manage and maintain accurate information in the HR system, working with regional HR Operations team
- Responsible to manage and end-to-end process related to vendor management
- Ensuring global consistency and quality of HR products and services by working closely with internal HR team to deliver a quality services to staff
- Adhere to governance processes that enable effective service delivery planning activities
Requisitos
Qualifications - External
Requirements
- Bachelor or Master’s degree in Human Resources Management or related field
- At least 5 years work experience in managing a payroll, expatriates and benefits administration together with other regulatory requirement related to HR work
- Resourceful, energetic, and the ability to multi-task in a fast-paced environment.
- Responsive, detail-oriented, and possess good analytical skills
- Excellent interpersonal skills and a desire to work in a team-oriented environment
- Ability to develop practical, cost effective solution to complex issues.