Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Head of RC CoE IWPB, ASP & MENAT

Business: Risk and Compliance

This is a senior leadership role within the RC CoE and the role holder will be responsible for directing the RC CoE team globally supporting the global IWPB business and ASP & MENAT regions. This includes the strategy and execution of all activities within the scope of the CoE working closely with the Group Head of RC ASP & MENAT, Group Head of RC IWPB and Global Head of RC Services to ensure the timely execution and quality of service outcomes within agreed targets.

Additionally, the role holder will:

  • Lead the RC CoE Advisory teams and proposition on a global basis.

  • Support the wider RC CoE teams in their location acting as an overall RC team site lead. This will include driving performance (including financial aspects), standards, people development and management of local risks, issues and challenges.  

  • Partner with the Risk & Compliance CoE Site Lead to contribute and execute on the agreed Risk & Compliance Shared Services objectives.  

Principal responsibilities

  • Managing the CoE team on a global basis effectively to ensure service standards are met with acceptable quality assurance outcomes and availability of suitably trained colleagues. This includes recruitment and team resource and dynamic capacity planning.

  • Represent RC CoE teams in required forums and committees informing and influencing the decision making of senior leaders to enable achievement of the defined strategy outcomes.

  • Lead the robust management of the services control environment including quality control, audit findings / management actions and MSIIs.

  • Provide RC advice on material matters / inputs as a risk steward as required following team escalation.

  • Ensure strong collaboration and partnership with the Group Head of RC IWPB, Group Head of RC ASP & MENAT including their direct reports, Global Head of RC Services and R&C CoE Site Lead.

  • Provide leadership and execution around the RC CoE strategy and design of the services both now and in the future.

  • Drive the services agenda including the creation of a migration strategy to enable further activities for IWPB, ASP & MENAT to transition into the CoE to ensure RC operates increasingly effectively and efficiently and can deliver HSBC's strategic goals.

  • Collaborate with colleagues across the matrix to bring innovation and technology to the forefront to deliver tangible financial and non-financial benefits.

  • Create and embed a purpose, vision and values, to inspire and engage people to create an accountable, inclusive, high performing and execution-centric culture.

  • Ensure effective communication of strategy, objectives and priorities across the team.

  • Develop and motivate an effective team through communication, performance management, development and succession plan to cultivate an environment that supports diversity and reflects the HSBC brand and improves employee engagement.

  • Driving and encouraging constructive cross-country and cross-business teamwork through collaboration and matrix management.

Requisitos
  • Minimum 10+ years of experience in risk management (Operational Risk, Regulatory Compliance, Audit) in Banking or Financial Services. 

  • Experience of leading a large global team (250+ colleagues) across jurisdictions.  

  • Experienced change leader having collaboration and influencing skills with proven experience of sponsoring complex changes across multiple markets. 

  • Proven leadership experience and the gravitas and ability to build connections and work collaboratively across boundaries and to provide sound counsel to senior leaders of HSBC. 

  • Strong navigator and promoter of challenging the status quo, seeking to improve ways of working and having a forward-thinking mind-set, in line with the Group’s values and strategy. 

  • Proven ability in developing and managing high performing teams. 

  • Comfortable with ambiguity, unfamiliarity and able to bring clarity to requirements. 

  • Strong presentation skills, ability to develop clear and succinct presentations and reports for senior management and governance forums. Excellent English writing and spoken skills. 

  • Role modelling a positive work culture based on respect for people, integrity of actions, creativity and collaboration leading to increased productivity. 

  • Ability to drive change forward with pace, whilst setting and managing realistic expectations, often requiring critical upfront challenge.  

  • Thorough understanding of HSBC Group structures, values, behaviours, processes, and objectives. 

  • Well established understanding of the financial services regulatory landscape and competitor developments

What additional skills will be good to have?

  • Experience of IWPB and Entity Compliance  

  • Strong technical background in risk and compliance management, governance or stewardship roles would be advantageous. 

  • Strong analytical skills especially with regards to understanding of data and analytics, business risk, processes, procedures, and operational controls. 

  • Compliance certifications e.g. ICA 

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***