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HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of Head of Vendor Management - CIB
Department Background:
- As one of the top 3 global wholesale banking organisations, Corporate & Institutional Banking & HBEU delivers internationally focused solutions for corporate and institutional clients, leveraging our scale, talented people, unmatched international network & market leading capabilities across trade, payments, markets & corporate finance.
- CIB & HBEU includes Global Payments Solutions (GPS), Global Trade Solutions (GTS), Markets & Securities Services (MSS), Investment Banking, Global Coverage and key geographies in Europe and the Americas.
The Opportunity:
- The Group Chief Information Office (GCIO) Chief Operating Office (COO) team has aligned teams for each of the Global Business’ and Global Functions. This role is part of the CIB & HBEU aligned Operations Director team and will be responsible for all Vendor Management for CIB & HBEU, in close collaboration with the COO central team.
- The role holder will be responsible for CIB & HBEUs end to end Vendor Management, working in tandem with the GCIO COO central Vendor Management team for strategy & best practice, and partnering closely with Procurement and Risk functions across all stages of the Vendor lifecycle.
What you’ll do:
- Ensure alignment of key parties to agree objectives and support the development of the Tech/Business strategy to deliver.
- Ensure both a vertical and horizontal view is considered through value streams and co-design structures so that services are not duplicated and that there is a cohesive strategy around our service providers and tooling – this will need to happen for not only new deals but also with the current landscape of providers.
- Provide 3rd party requirements to procurement. Analyze options and support the development of Business Cases.
- Review, plan and prioritize funding options across RTB, CTB, and other portfolios (e.g. LTO)
- P&L development and business case updates. Confirm financial, workforce and recharging model.
- Support Procurement with commercial negotiation, assessment, and deal structuring. Confirm contract meets requirements, including funding and P&L impact.
- Ensure pre-contract TPEM tasks complete. Manage Third Party Spend (TPS) approval process. Support approval briefings, incl. COO, Finance and Tech.
- Update forecasts and manage budget/funding and workforce requirements. Submit and/or manage Purchase Orders. Validate benefit claims.
- Manage financial, workforce and recharging requirements (including forecasting, invoicing, global contract distribution and balance sheet).
- Refresh objectives and strategy review at agreed date – with sufficient time prior to the next negotiation period so that we can lock in on any new or changed requirements or needs.
- Oversight of Third-Party Engagement Management (TPEM) tasks completion, vendor performance, and all associated risk management
- Active and engaged member of the CIB & HBEU Ops Director leadership team. Active and engaged member of the GCIO Vendor Management Pillar working group
- Chair CIB & HBEU Vendor Management Meetings. Lead and manage CIB HBEU Vendor Management team
What you will need to succeed in the role:
- Proven track record of executive leadership in technology management roles within the financial services industry, preferably within multinational banks
- Strong understanding of Technology operational management requirements for banks and knowledge of the external environment - regulatory, political, competitor and market
- Ability to translate technology strategy and align and manage accountabilities accordingly
- Experience of managing within a complex matrix environment. Deep financial and commercial awareness
- Demonstrable experience in managing significant financial and resource plans, organizational transformation, and project portfolio management, with a track record of driving results in complex, matrixed organizations.
- Ability to manage and mitigate operational risk effectively
- Develops and maintains long term relationships with highly critical stakeholders internally and externally
- Maintains expert knowledge of stakeholder requirements, competitor activities and market trends to influence future direction
- Strong analytical and problem-solving skills, with the ability to synthesize complex information and make data-driven decisions to drive business outcomes
- Understanding of the HSBC Group and its strategy, structures and processes. Knowledge of the external environment - regulatory, political, competitor and market
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
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***Issued By HSBC Technology (India) Private LTD***