Job description
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Investiagtions Optimisation Data Analyst GSC.
Principal Accountabilities:
- Drive and deliver optimisation, bringing tangible benefits to Investigations through data analytics, process analysis and innovative thinking.
- Provide data analytics to support generation, assessment, and delivery of Optimisation opportunities across global Investigations.
- Work within a Value Stream structure, supporting the Head of Optimisation with planning and sprint activities, which supports the Value Stream outcomes.
- Execute responsibilities with an Agile mindset, focused on efficient delivery of value and continuous improvement.
- The jobholder will continually assess operational risk associated with the optimisation strategy and inherent in optimisation activities, taking account of changing financial crime threats, geopolitical, economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructuring, and the impact of new technology in accordance with the operational risk framework.
- The jobholder will ensure that fair treatment of our customers is at the heart of everything we do, both personally and as an organisation.
- Maintain HSBC internal controls, including timely implementation of internal and external audit points together with any issues raised by external regulators.
- To assist in the discharge of accountabilities set out in the Legal & Compliance FIM by proactively assisting Compliance Managers in their responsibilities to assist management in identifying and containing compliance risk, monitoring, reporting and certification, fostering a compliance culture and optimising relations with regulators.
- The Investigations Optimisation Team is a new team and whilst the remit and objectives are clear, there is no Investigations specific optimisation strategy, nor is there a clear centralised view of what optimisation teams/activities exist across Investigations.
- The Investigations Optimisation Team is Sub-Value Stream in the newly implemented FC Detection & Investigations Value Stream, bringing a fresh structure and way of working that will need to be adopted.
- Investigations is an extremely diverse and geographically spread team, working to inconsistent laws and regulations in varying jurisdictions. These differences must be understood and carefully managed whilst implanting global optimisation.
- Investigations manages significant financial crime risk and optimisation often presents short term operational challenges, which will need to be managed through strong stakeholder engagement and leverage of the existing operational framework.
Requisitos
Requirements :
Essential:
- Educational qualifications: Masters – MBA, MTech, B Tech, MCA, MSc., etc.
- Experience in the production and interpretation of management information and reporting.
- Strong Navigation skills: Work closely with IT teams to understand the data flow and navigate to arrive at the problem solving. Also, collaborative working within the Investigation Value Stream.
- Strong analytical skills: The ability to analyze and interpret large datasets, spot trends and outliers, with a focus on organizational and delivery skills, resourceful, creative and adept at solving complex issues.
- Providing Data Insights: Ability to interpret data, draw conclusions, track progress on key performance indicators and process optimisation benefits.
- Strong presentation skills: Ability to simplify complex information, presenting data insights to stakeholders in an easily understandable, logical format, to inform decision making.
- Tools: Working knowledge of reporting tools, such as Qliksense, Tableau, Excel skills, etc.
- Expected to pick up the data provenance and data structures within the system
- Good inter personnel skills and communication skills.
- Strong written skills and attention to detail, experience in writing procedural guides and delivering training.
- Highly motivated and autonomous with a continuous improvement mind set and ability work under pressure to tight deadlines.
Desirables:
- Experience in using other analytical tools (R, Phyton, QlikView, etc.)
- Experience working in a financial services institution, understanding of relevant compliance and risk controls.
- Knowledge of Financial Crime Investigations
- Financial crime risk experience
- Relevant industry Financial Crime-related formal qualification (for example, Masters)
- Project Management qualification (e.g. Prince2, APM, Agile) or associated experience.
- Process Engineering qualification (e.g. Lean, Six Sigma, Design Thinking) or associated experience.
- Awareness or experience of automation technologies including (e.g., RPA, NLP, NLG & Gen AI).
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, colour, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Electronic Data Processing (India) Private LTD***