HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

 HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist

 In this role, you will:

• The job holder is responsible for technical delivery of 24x7 production support to Linux/VCS and work as a Subject Matter Expert for the production support team.
• Perform Root Cause Analysis and provide permanent fixes.
• Investigate and provide solutions to database performance related issues.
• Lead Unix team in crisis calls, participate in MIR and PIR calls, also mentor team members.
• Experience and expertise in maintaining complex High Availability & Replication setups.
• Provide consultancy for complex setups and Disaster Recovery
• Identify automation and Self-Healing opportunities and develop automation to reduce manual efforts and standardize processes.

To be successful in this role, you should meet the following requirements:

• Proactively Support & Maintain Critical Linux infrastructure. 
• Successful candidate should be a technically experienced self-starter capable of communicating at all levels of the Bank.
• Run to resolution with Issues via Incidents or Changes for Global Payments Solutions
• Incidents may be 1st 2nd or 3rd Level problems.
• Should be able to present a solution and implement or explain the problem to both technical and non-technical parties.
• Should be able to lead crisis calls and work on finding the Root Cause Analysis and should be able to test & implement remedial actions.
• Engineering of Linux systems administration-related solutions for global Payment services.
• Maintain best practices while managing systems and delivering services.
• Proactively monitoring system performance and capacity planning using the platform and strategic tools in the Bank
• Manage, coordinate, and implement software upgrades, patches, hot fixes on servers, workstations, and network hardware.
• Create and modify scripts or applications to perform infrastructure tasks on live and in build servers.
• Provide input on ways to improve the stability, security, efficiency, and scalability of the environment.
• Collaborate with other teams and team members to develop automations, self-service solution, strategies, and deployment processes.
• Linux Support Engineers are required to work in UK business Hrs. There may also be a requirement for on-call support and out of office hours.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India