HSBC Group

 Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The Managed Accounts Team Lead is a key role that, as a member of the HSBC Securities Wealth Middle Office, provides servicing for HSBC Wealth customers in managed money products in achievement and alignment with the segment objectives. The role holder will provide support and guidance as a Subject Matter Expert (SME) to the business line in the resolutions of multiple functions including, but not limited to, the operations oversight of Managed Account products offered through IWPB (International wealth and personal banking) The role holder should be familiar with Wealth product sets and execution processes, including but not limited to; Advisory accounts and programs, and securities such as Equities, Mutual Funds, Fixed Income, and ETFs (exchange traded funds).

As our Managed Accounts Team Lead you will:

• Act as a SME (Subject matter expert) around Brokerage Advisory Accounts and products including Spectrum, Offshore Spectrum, and MPA (Master of Public Administration).  The role will require the understanding of processes and ability to effectively communicate requirements needed for specific transactions. Successful administration will alleviate financial, market, regulatory and reputational risk to the firm
• Foster and maintain a close relationship with supporting areas and business partners, not limited to: WRMs (Wealth relationship manager), Regulatory and Financial Crimes Compliance, AML (Anti money Laundering), Legal, Tax, Wealth Middle Office, External Vendors as well as the WPB (Wealth Personal Banking) branch network
• Provide ongoing operational support, raising issues and concerns to management while devising solutions to better streamline processes and improve the customer experience
• Receive, review, and analyze a variety of reports and documents for accuracy and follow up with appropriate key areas to ensure adherence to bank guidelines
• Maintain an in-depth understanding of activities, processes, and brokerage related systems.  Work closely with other Wealth Ops areas to gain a basic comprehension of procedures for cross departmental functions
•  Be able to function in a fast-paced environment where needs and requirements may change rapidly, all while staying organized and paying attention to detail, avoiding Firm monetary, regulatory and reputational risk
• Liaise with the Front Office in the coordination of multiple varieties of transactions including but not limited to: Fund and Model Changes, asset movements, liquidations and terminations to ensure that issues involving timeliness are addressed and actioned appropriately, and any gaps are escalated to management
• Work with internal and external vendors during times of program changes, updates or new offerings to ensure operational processes are properly followed and documented for record keeping and audit purposes

For this role, HSBC targets a pay range between $73,400 and $110,100.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

  You´ll likely have the following qualifications to succeed in this role:

• Minimum of three years proven experience in Wealth Management Sales support / Middle-Office Operations and or related or equivalent experience
• Bachelor’s degree in business, Finance, related field, or equivalent experience
• FINRA Series 7, 63
• Working knowledge of banking and brokerage operations, Securities products, as well as external regulations impacting activities with a concentration related to advisory products
• Strong verbal and written communication skills. Planning, organization, prioritization and time management skills are paramount
• Capability to take ownership of tasks through to completion and provide direction to other members of the team
• Collaborative and ability to work autonomously while owning escalated items that arise
• Strong attention to detail
• Proficient in Microsoft Office and relevant brokerage/mainframe systems

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.