HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager, Financial Crime Complex Investigations.

Principal responsibilities                                                                     

Impact on the Business/Function

• Collaborate with other investigators, inside an outside the CoE, to support projects investigating suspected financial crime networks across multiple lines of business and geographic regions.
• Responsibly leverage information in HSBC systems, and bulk data, where data sharing permits, to identify and mitigate financial crime activity in a timely manner.
• Support in proactive investigations seeking to understand the extent of HSBC’s exposure to financial crime risk involving new typologies.
• Escalate potential control weaknesses or financial crime typologies for further analysis.
• Ensure effective information sharing, where data sharing permits, to collect additional customer information in furtherance of an investigation, or to refer activity to other teams to facilitate timely risk mitigation.
• Escalate investigative outcomes for consideration in the wider investigations strategy and to recommend new avenues of investigation.
• Prepare material for senior stakeholder reporting.

 Typical Targets and Measures

• Timely completion of high-quality investigations.
• Timely reporting of findings, and recommended mitigating action.
• Evidence sound recordkeepin.
• Maintain a holistic understanding of the wider investigation to which you are contributing.

 Customers / Stakeholders

• Maintain relationships with key internal stakeholders across Financial Crime, lines of business, regions, and countries; in particular, fellow Complex Investigations investigators outside the CoE, who you will be collaborating with.
• Manage the sharing of information and creation of feedback loops across the Group to continuously adapt and improve our financial crime controls and support the business in their first line responsibilities.
• Work within the capability necessary to manage the Investigation response to high priority financial crime risks requiring a coordinated response across FCI functions, lines of business or markets.

Typical Targets and Measures

• Adheres to the Group Strategy for Financial Crime Investigations.                                           

Leadership & Teamwork

• Lead by example in contributing to a positive, diverse, and collaborative team culture.
• Clearly communicate Investigations strategy to other colleagues in Complex Investigations, and other stakeholders where necessary.
• Use investigations expertise to support other investigators and non-FCI stakeholders where appropriate.

Typical Targets and Measures

• Recognises the importance of and contributes to a high performing team.
• Evidence of sharing best practice.
• Feedback from Line Manager and business.  
• Others.

Operational Effectiveness & Control

• Contribute to the framework, policies, procedures, and controls for the effective identification and mitigation of the specific financial crime threats the firm faces.
• Adhere to the FCI -related elements of the Financial Crime Risk Policy.

Typical Targets and Measures

• FCI Investigation plans in place across the function.
• Agree schedule of reviews for evidence of FIM adherence.
• A process for the early reporting/escalation of FCI -Investigation related issues and risks is in place.

Major Challenges

• The jobholder may be required to undertake multiple investigations into diverse aspects of HSBCs products, services and procedures. The jobholder must use their own judgement to prioritise a heavy and often complex workload, ensuring active and timely progression of all assigned matters.
• Processes and procedures within HSBC are constantly changing with the introduction of new systems and products.  The jobholder will need to be flexible in approach.  Different styles of investigation and reporting will be required, dependent on the scope of the investigation. The jobholder must understand how varied systems and procedures operate, facilitating the identification of relevant issues, and use the acquired knowledge proactively to progress investigations.
• The jobholder will form part of a team based geographically within the Centre of Excellence, supporting investigations in different markets. The jobholder will need to build the social and contextual knowledge to distinguish between likely legitimate activity and potential financial crime risk, when investigating customers in different markets.
• The jobholder needs to be self-confident, and able to handle new situations. The jobholder must exercise a variety of management, communication and inter-personal skills when progressing investigations, particularly in building relationships with peers and supervisors in other locations. The jobholder should be able to articulate, verbally and in writing, complex subject matter in a manner that can be understood by varied audiences, including senior management. 

Role context

• The jobholder must conduct and manage financial crime risk investigations in accordance with Group policies and procedures. The jobholder will be required to collect, assess, and understand evidence from a variety of source, and to provide strategic guidance on the conduct of investigations within the team. This can involve dealing with significant issues for which there is no clear-cut solution whilst still being able to provide judgment and clear direction.

Management of Risk

• The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation.
• The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. 

Observation of Internal Controls

• Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
• Jobholder is an ‘insider’ for dealing purposes and subject to strict controls and confidentiality.

• Background within the following industries.
  • Financial crime investigations or analysis in the financial services industry.
  • Regulatory, investigative, or financial intelligence agencies.
  • Forensic accounting and/or experience in a financial crime consulting practice.
  • Non-governmental organizations or think tanks that conduct investigations or analysis relating to financial crime or other geopolitical issues.
  • Strategic consultancy or project management for a multinational corporation.
• Experience in mitigating the harms associated with the threat of financial crime.
• An understanding of the current regulatory environment and expectations, relevant regulations, codes, and HSBC Group.
• Standards, as well as their underlying purpose to mitigate risk to the financial system and provide information useful for the public sector to provide law enforcement and security.
• Excellent verbal and written English skills.
• Ability to work to tight deadlines & prioritize workload.
• Good analytical skills.
• An inquisitive mindset with a good eye for detail.
• Individual contributor and team player
• Proficient knowledge of PC based systems.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

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