Job description
Some careers shine brighter than others
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Within International Wealth and Premier Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help our customers look after their day-to-day finances and manage, protect and grow their wealth. The International Wealth and Premier Banking Chief Operating Office supports the business to deliver exceptional customer journeys and increase efficiency across our global network. We support the business through effective governance, financial and risk management, transformation, and operational management, ensuring that all International Wealth and Premier Banking business units and markets have the right capabilities and procedures to compete effectively and grow safely. We work in an agile manner and at pace, partnering with teams in Technology and Digital Business Services to bring innovative, digital-first solutions to our customers.
We are currently seeking a high calibre professional to join our team as an Operations Manager, Wealth.
Principal Responsibilities
In this role you will
- Manage day-to-day operational activities to safeguard the Bank from potential loss
- Deliver high standard of customer services
- Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring
- Contribute towards the continuous improvement of the department
- Contribute towards the development and performance of staff
Requisitos
To be successful you will need
- Undergraduate or equivalent qualifications
- Experience in banking or other financial institutions
- Experience in wealth or securities related operations, such as settlement, corporate actions
- Strong analytical and problem-solving skills with change mindset. Knowledge of data and system analysis
- Experience in managing projects and change management skills with agile way
- Ability to manage timelines and individuals with pressures and make time critical decisions
- Excellent communication, resourcefulness, ability to work independently and in a team
- Proficiency in both spoken and written English and Chinese
Opening up a world of opportunity
http://www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.